Product Manager - Workforce Management
United States
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Job Description
Product Manager - Workforce Management
City and County of San Francisco,California

Job Summary

Key Responsibilities

HCLTech is looking for a highly talented and self- motivated Product Manager (Workforce Management) to join in advancing the technological world through innovation and creativity.

Job Title: Product Manager – Workforce Management Systems

Job ID: 20026

Position Type: Full Time

Location: Coppell, TX (Hybrid- 4 days onsite)

Job Summary:

We are seeking a Product Manager specializing in workforce Management to lead the delivery of Workforce Management initiatives and enhancements within the UKG Pro WFM platform. As a team, this role partners with client HR, payroll, operations and IT to drive accuracy, compliance and efficiency across the Hire-to-Rehire lifecycle while supporting digital HR transformation initiatives.

  • Lead delivery of Workforce Management initiatives and enhancements within UKG Pro WFM platform.
  • Collaborate with Store Operations, HR, Legal, Vendors and Technology partners to understand business needs and translate them into scalable product solutions.
  • Ensure workforce management solutions align with labor regulations, compliance policies, and enterprise governance standards.
  • Break down operational challenges into clear requirements, delivery plans, and system capabilities.
  • Drive cross-functional alignment and execution through strong stakeholder engagement and indirect leadership.
  • Identify improvements in labor forecasting, scheduling, workforce planning, time keeping and compliance capabilities.
  • Partner with vendors and platform teams to prioritize and enable product backlog and feature delivery.
  • Facilitate requirement sessions, workshops, and solution design discussions with business partners.
  • Communicate effectively with leadership and stakeholders on delivery progress, risks, and outcomes.
  • Leverage data and operational insights to recommend process improvements and system optimizations.
  • Ensure workforce management solutions align with labor regulations, compliance policies, and enterprise governance standards.

Qualifications:

  • 12+ years in Workforce Management, HCM, or Payroll, with strong UKG Pro expertise.
  • Hands-on experience with Time & Attendance, Payroll integration and Workforce Analytics.
  • Strong understanding of Hire‑to‑Retire processes and labor compliance.
  • Experience working with global stakeholders and vendors in large, complex environments.
  • Experience supporting retail workforce management environments
  • Knowledge of timekeeping, labor optimization, workforce planning, scheduling and compliance systems.
  • Experience supporting workforce technology platforms.

Preferred Skills & Certifications:

  • Background in Industrial Engineering, Operations Research, or related analytical field
  • Experience supporting retail workforce management environments
  • Knowledge of timekeeping, labor optimization, workforce planning, scheduling, and compliance systems
  • Experience supporting workforce technology platforms
  • Experience with PeopleSoft, SAP HCM, or SAP SuccessFactors in UKG-integrated environments.
  • PMP®, Agile/Scrum, or ITIL® certifications preferred.
  • Strong analytical, communication and stakeholder management skills.

Skill Requirements

Other Requirements
Maximum Salary (US):  246000
Minimum Salary (US):  104000
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Information at a Glance

Why HCLTech?

At HCLTech, you'll supercharge your potential. You'll find your career. And you'll find your spark. All at a place that knows that helping its customers stay on top starts by putting its people first.

HCLTech is a global technology company, home to more than 226,300 people across 60 countries, delivering industry-leading capabilities centered around digital, engineering, cloud and AI, powered by a broad portfolio of technology services and products. We work with clients across all major verticals, providing industry solutions for Financial Services, Manufacturing, Life Sciences and Healthcare, Technology and Services, Telecom and Media, Retail and CPG, and Public Services. Consolidated revenues as of 12 months ending December 2025 totaled $14.5 billion.

Compensation and Benefits

A candidate’s pay within the range will depend on their skills, experience, education, and other factors permitted by law. This role may also be eligible for performance-based bonuses subject to company policies. In addition, this role is eligible for the following benefits subject to company policies: medical, dental, vision, pharmacy, life, accidental death & dismemberment, and disability insurance; employee assistance program; 401(k) retirement plan; 10 days of paid time off per year (some positions are eligible for need-based leave with no designated number of leave days per year); and 10 paid holidays per year.