Program Lead - Consulting
United States
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Job Description
Program Lead - Consulting
Charlotte, North Carolina

Job Summary

QUALIFICATIONS & LEVEL
• Bachelor’s degree in Computer Science, IT, Electronics or a related discipline, or equivalent demonstrable experience; relevant cloud, Agile, mobile, security or platform certifications are advantageous.
• Senior/lead profile: owns complex outcomes, mentors team members and influences architecture, quality and stakeholder decisions.
• Strong written and spoken English, collaborative delivery behavior and disciplined handling of customer code, credentials and data.
• Certification required in AWS/GCP/Azure.
• Certificaiton on using AI for Software engineering. ROLE PURPOSE
Own the product and modernization backlog, translate Hand Held and End Customer needs into prioritized AI Factory use cases, and drive accepted outcomes through the Intake–Deliver–Deploy lifecycle.

 

Key Responsibilities

KEY RESPONSIBILITIES
• Manage the product backlog, priorities, acceptance criteria and six-week platform or customer release content.
• Lead application intake, use-case definition, complexity-tier alignment, wave readiness and dependency tracking.
• Maintain the use-case catalogue, product requirements documents and roadmap for Android, iOS, peripherals and self-service capabilities.
• Coordinate Hand Held, End Customer SMEs, architecture, engineering, QA and delivery teams for HITL gates and UAT readiness.
• Use KPI, customer feedback and lessons learned to prioritize automation, pattern reuse and quality improvements.

 

KEY DELIVERABLES / SUCCESS MEASURES
• Prioritized and groomed backlog; approved PRDs and acceptance criteria; release and wave readiness; timely HITL decisions; planning effectiveness ≥90%; customer satisfaction ≥8/10.

KEY INTERFACES
• Hand Held product and engineering owners, End Customer SMEs, AI/Engineering Architect, Platform Engineers, Technical Leads, QA and Delivery/Program Management.

Skill Requirements

Staffing-plan skills: AI Engineering, AI Product Development for mobile applications, Cloud Native, Mobile App.
Enhanced requirements: Agile product management, backlog prioritization, AI product development, cloud-native and mobile application concepts, requirements analysis, stakeholder facilitation, release planning, KPI-driven decision making.

Other Requirements
Maximum Salary (US):  241000
Minimum Salary (US):  118000
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Information at a Glance

Why HCLTech?

At HCLTech, you'll supercharge your potential. You'll find your career. And you'll find your spark. All at a place that knows that helping its customers stay on top starts by putting its people first.

HCLTech is a global technology company, home to more than 223,000 people across 60 countries, delivering industry-leading capabilities centered around digital, engineering, cloud and AI, powered by a broad portfolio of technology services and products. We work with clients across all major verticals, providing industry solutions for Financial Services, Manufacturing, Life Sciences and Healthcare, Technology and Services, Telecom and Media, Retail and CPG, and Public Services. Consolidated revenues as of 12 months ending June 2026 totaled $14.8 billion. 

 

Compensation and Benefits

A candidate’s pay within the range will depend on their skills, experience, education, and other factors permitted by law. This role may also be eligible for performance-based bonuses subject to company policies. In addition, this role is eligible for the following benefits subject to company policies: medical, dental, vision, pharmacy, life, accidental death & dismemberment, and disability insurance; employee assistance program; 401(k) retirement plan; 10 days of paid time off per year (some positions are eligible for need-based leave with no designated number of leave days per year); and 10 paid holidays per year.