Program Manager
India
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Job Description
Program Manager
| Bengaluru, KarnatakaChennai, Tamil Nadu

Job Summary

    • Provide L3 production support and technical leadership for Teradata Data Warehouse, ETL, and Analytics platforms.
    • Troubleshoot and resolve complex issues related to Teradata databases, workloads, performance, data integration, and reporting.
    • Monitor system health, query performance, batch processing, data loads, and platform availability.
    • Perform root cause analysis (RCA) and drive permanent resolution of critical production incidents and recurring issues.
    • Lead performance tuning, workload management, capacity planning, and database optimization initiatives.
    • Support data warehousing, ETL processes, data reconciliation, and enterprise reporting requirements.
    • Manage deployments, release activities, environment administration, security, and governance controls.
    • Collaborate with business, application, infrastructure, and vendor teams to ensure operational stability and service excellence.
    • Strong expertise in Teradata, SQL, Performance Tuning, Query Optimization, Workload Management (TASM), Data Warehousing, ETL, and Unix/Linux environments.
    • Excellent leadership, stakeholder management, incident management, and mentoring skills with experience supporting mission-critical enterprise data platforms.

Key Responsibilities

    • Provide L3 production support and technical leadership for Teradata Data Warehouse, ETL, and Analytics platforms.
    • Troubleshoot and resolve complex issues related to Teradata databases, workloads, performance, data integration, and reporting.
    • Monitor system health, query performance, batch processing, data loads, and platform availability.
    • Perform root cause analysis (RCA) and drive permanent resolution of critical production incidents and recurring issues.
    • Lead performance tuning, workload management, capacity planning, and database optimization initiatives.
    • Support data warehousing, ETL processes, data reconciliation, and enterprise reporting requirements.
    • Manage deployments, release activities, environment administration, security, and governance controls.
    • Collaborate with business, application, infrastructure, and vendor teams to ensure operational stability and service excellence.
    • Strong expertise in Teradata, SQL, Performance Tuning, Query Optimization, Workload Management (TASM), Data Warehousing, ETL, and Unix/Linux environments.
    • Excellent leadership, stakeholder management, incident management, and mentoring skills with experience supporting mission-critical enterprise data platforms.

Skill Requirements

Teradata Vantage, Informatica/DataStage, Cloud Data Platforms (AWS), ITIL Processes, Scheduling Tools, and Large-Scale Data Warehouse Support.

Other Requirements
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Information at a Glance

Why HCLTech?

At HCLTech, you'll supercharge your potential. You'll find your career. And you'll find your spark. All at a place that knows that helping its customers stay on top starts by putting its people first.

HCLTech is a global technology company, home to more than 223,000 people across 60 countries, delivering industry-leading capabilities centered around digital, engineering, cloud and AI, powered by a broad portfolio of technology services and products. We work with clients across all major verticals, providing industry solutions for Financial Services, Manufacturing, Life Sciences and Healthcare, Technology and Services, Telecom and Media, Retail and CPG, and Public Services. Consolidated revenues as of 12 months ending June 2026 totaled $14.8 billion.