Program Manager
United Kingdom
Job Description
Program Manager
City Of London, England
Job Summary
Looking for an experienced customer-facing Program Manager to lead onsite coordination and governance for the App Simplification program. The role will manage multiple workstreams, stakeholders, resource planning, risks/dependencies, delivery milestones and onsite-offshore coordination. The candidate should have strong program management, application modernization/migration understanding, executive communication, governance and stakeholder-management skills, with the ability to drive delivery from planning through successful execution.
Key Responsibilities
Act as the primary onsite interface between the Informa customer stakeholders and offshore delivery teams.Own end-to-end program governance, planning, execution, tracking, and status reporting for the App Simplification initiative.Coordinate multiple workstreams, ensuring dependencies, milestones, risks, issues, and actions are actively managed.Work closely with application, business, architecture, testing, migration, and support teams to ensure smooth execution.Drive resource and capacity planning, including identifying skill gaps and coordinating resource alignment with offshore teams.Conduct governance meetings, provide management-level reporting, and ensure timely escalation and resolution of critical issues.Manage customer expectations and maintain strong stakeholder relationships throughout the program.Support application assessment, simplification, modernization/migration planning, and execution governance.Drive continuous improvement and identify opportunities to improve delivery efficiency and operational processes.
Skill Requirements
Program & Delivery
- Program/Project Management
- Agile / Scrum delivery
- Program governance and reporting
- RAID management: Risks, Assumptions, Issues and Dependencies
- Resource and capacity planning
- Financial/budget awareness
- Change and scope management
Customer & Leadership
- Strong customer-facing communication
- Stakeholder management
- Executive-level presentation and reporting
- Onsite/offshore coordination
- Conflict resolution and negotiation
- Team leadership and cross-functional collaboration
Technical / Transformation Understanding
- Application modernization and simplification
- Application portfolio assessment
- Cloud/migration concepts
- SDLC and release management
- Testing and production-readiness governance
- Understanding of application dependencies and integration
- Familiarity with tools such as Jira, Confluence, Azure DevOps, Power BI, Excel and PowerPoint
Other Requirements
Information at a Glance