The PM will proactively identify delivery risks and cross-team dependencies, facilitate resolution and escalate where required. The role will also coordinate readiness across requirements, solution/design, development, testing, business validation and deployment activities as applicable.

The consultant is expected to provide hands-on delivery leadership rather than primarily administrative project support, creating the structure and momentum required to move the initiative from planning through successful implementation.

The program manager will drive the day-to-day execution of the OPnL / Omni Steering initiative, including:

* Maintain the integrated project plan, milestones and critical path.

* Coordinate deliverables and dependencies across business, product, data and technology teams.

* Track actions, risks, issues, assumptions and dependencies and proactively drive them to closure.

* Facilitate project working sessions, planning meetings, governance forums and decision-making discussions.

* Follow up with workstream owners to ensure commitments and milestones remain on track.

* Identify potential schedule or delivery risks early and establish mitigation/recovery actions.

* Prepare concise project status and decision material for senior stakeholders and governance forums.

* Coordinate testing, business readiness and deployment planning across relevant teams.

* Maintain clear documentation of key decisions, scope changes and agreed actions.

* Support prioritisation and resolution of cross-functional issues affecting overall project delivery.

Strong experience managing complex digital/technology transformation projects in a large global organisation.

* Proven end-to-end project management experience covering planning, execution, testing/readiness and implementation.

* Demonstrated ability to manage multiple parallel workstreams, cross-team dependencies, risks and critical milestones.

* Strong stakeholder management skills, including experience working with senior business and technology stakeholders.

* Ability to translate complex delivery situations into clear plans, decisions, risks and executive-level communication.

* Strong ownership and execution mindset with the ability to proactively drive teams and actions to closure.

* Experience working across business, product, data and technology teams in a matrix organisation.

* Strong knowledge of Agile/hybrid delivery approaches and project governance.

Desired

* Experience in retail, omnichannel, finance/performance management or management reporting transformations.

* Experience with data, analytics, planning or enterprise reporting programmes.

* Experience working in geographically distributed/global teams.

* Ability to operate effectively in an environment with evolving requirements and multiple organisational dependencies.

1. End-to-end ownership and delivery leadership – proven ability to independently drive a complex transformation from planning through implementation.

2. Cross-functional stakeholder and dependency management – ability to align business, product, data and technology teams and proactively resolve risks, dependencies and decisions.

3. Strong project structuring and executive communication – ability to create an integrated plan, maintain delivery discipline and provide clear, concise visibility of progress, risks and decisions to senior stakeholders.