Project Manager - Scrum Master
United States
Job Description
Project Manager - Scrum Master
Others, Massachusetts

Job Summary

The Scrum Master / Business Analyst serves as a critical liaison between Product Owners, Software Development, Quality Assurance, Quality Engineering, and other cross-functional stakeholders to ensure effective planning, execution, and delivery of software products. This role is responsible for facilitating Agile processes, ensuring sprint commitments are met, and driving high-quality requirements development, traceability, and design control management in compliance with organizational and regulatory requirements.

 

Key Responsibilities

Scrum Master Responsibilities

Sprint Planning & Execution

Facilitate sprint planning activities to ensure sprint goals are clearly defined and achievable.

Monitor sprint progress and proactively identify risks, impediments, and dependencies that may impact delivery.

Drive accountability within the development team to ensure sprint commitments and sprint goals are achieved.

Collaborate with team members to remove obstacles that hinder progress.

 

Backlog & Work Item Management

Review user stories and work items to ensure acceptance criteria are complete, measurable, testable, and aligned with intended outcomes.

Work closely with Product Owners and team leads to clarify scope and requirements before work enters a sprint.

Support prioritization and re-prioritization of sprint work as needed to maximize delivery value while maintaining sprint focus.

Ensure tickets are appropriately refined, estimated, and ready for development.

 

Agile Ceremonies

Facilitate all Scrum ceremonies including: 

Sprint Planning

Daily Stand-ups

Sprint Reviews/Demos

Sprint Retrospectives

Backlog Refinement Sessions

Promote continuous improvement through effective retrospective discussions and action tracking.

Provide Agile coaching and guidance to team members and stakeholders.

 

Reporting & Communication

Track sprint metrics and communicate progress, risks, blockers, and delivery status to stakeholders.

Foster collaboration across Product Management, Development, QA, QE, and leadership teams.

 

Business Analyst Responsibilities

Requirements Development & Management

Partner with Product Owners, Software Developers, QA, and QE to define, analyze, and document software requirements.

Translate business and user needs into clear, complete, and testable Software Requirements Specifications (SRS).

Ensure requirements support intended product functionality and regulatory compliance objectives.

Facilitate requirements review sessions and drive stakeholder alignment.

 

Traceability Management

Own end-to-end requirements traceability across: 

User Needs (UNS)

Design Inputs (DIR)

Software Requirements Specifications (SRS)

User Interface Requirement Specification (UIRS)

Language Requirements Specification (LRS)

Ensure traceability matrices remain accurate, complete, and audit-ready.

Identify and resolve traceability gaps and inconsistencies.

 

Design Control Administration

Own and maintain requirements and design control records within Jama.

Facilitate the creation, organization, review, and maintenance of requirements artifacts within Jama.

Coordinate routing of requirements and related artifacts for stakeholder review and approval.

Monitor approval workflows and ensure completion within project timelines.

Generate and export design control documentation from Jama such as SRS, UIRS, LRS, SDD, and software DTM

 

Cross-Functional Collaboration

Serve as a bridge between business, product, development, quality assurance, quality engineering, system, UI/UX, and regulatory stakeholders.

Support impact assessments for requirement changes and product enhancements.

Key Responsibilities

The Scrum Master / Business Analyst serves as a critical liaison between Product Owners, Software Development, Quality Assurance, Quality Engineering, and other cross-functional stakeholders to ensure effective planning, execution, and delivery of software products. This role is responsible for facilitating Agile processes, ensuring sprint commitments are met, and driving high-quality requirements development, traceability, and design control management in compliance with organizational and regulatory requirements.

 

Key Responsibilities

Scrum Master Responsibilities

Sprint Planning & Execution

Facilitate sprint planning activities to ensure sprint goals are clearly defined and achievable.

Monitor sprint progress and proactively identify risks, impediments, and dependencies that may impact delivery.

Drive accountability within the development team to ensure sprint commitments and sprint goals are achieved.

Collaborate with team members to remove obstacles that hinder progress.

 

Backlog & Work Item Management

Review user stories and work items to ensure acceptance criteria are complete, measurable, testable, and aligned with intended outcomes.

Work closely with Product Owners and team leads to clarify scope and requirements before work enters a sprint.

Support prioritization and re-prioritization of sprint work as needed to maximize delivery value while maintaining sprint focus.

Ensure tickets are appropriately refined, estimated, and ready for development.

 

Agile Ceremonies

Facilitate all Scrum ceremonies including: 

Sprint Planning

Daily Stand-ups

Sprint Reviews/Demos

Sprint Retrospectives

Backlog Refinement Sessions

Promote continuous improvement through effective retrospective discussions and action tracking.

Provide Agile coaching and guidance to team members and stakeholders.

 

Reporting & Communication

Track sprint metrics and communicate progress, risks, blockers, and delivery status to stakeholders.

Foster collaboration across Product Management, Development, QA, QE, and leadership teams.

 

Business Analyst Responsibilities

Requirements Development & Management

Partner with Product Owners, Software Developers, QA, and QE to define, analyze, and document software requirements.

Translate business and user needs into clear, complete, and testable Software Requirements Specifications (SRS).

Ensure requirements support intended product functionality and regulatory compliance objectives.

Facilitate requirements review sessions and drive stakeholder alignment.

 

Traceability Management

Own end-to-end requirements traceability across: 

User Needs (UNS)

Design Inputs (DIR)

Software Requirements Specifications (SRS)

User Interface Requirement Specification (UIRS)

Language Requirements Specification (LRS)

Ensure traceability matrices remain accurate, complete, and audit-ready.

Identify and resolve traceability gaps and inconsistencies.

 

Design Control Administration

Own and maintain requirements and design control records within Jama.

Facilitate the creation, organization, review, and maintenance of requirements artifacts within Jama.

Coordinate routing of requirements and related artifacts for stakeholder review and approval.

Monitor approval workflows and ensure completion within project timelines.

Generate and export design control documentation from Jama such as SRS, UIRS, LRS, SDD, and software DTM

 

Cross-Functional Collaboration

Serve as a bridge between business, product, development, quality assurance, quality engineering, system, UI/UX, and regulatory stakeholders.

Support impact assessments for requirement changes and product enhancements.

Skill Requirements

Qualifications

Required Experience

•        Experience serving as a Scrum Master, Business Analyst, or similar Agile delivery role.

•        Strong understanding of Agile/Scrum methodologies.

•        Experience writing and managing software requirements and acceptance criteria.

•        Experience with requirements management and traceability tools such as Jama.

•        Ability to facilitate cross-functional discussions and drive consensus among stakeholders.

Preferred Experience

•        Experience in regulated industries such as medical devices 

•        Familiarity with software development lifecycle (SDLC) processes.

•        Knowledge of design controls, requirements traceability, and quality system requirements.

•        Experience supporting audit readiness and regulatory documentation activities.

 

Success Measures

•        Sprint goals consistently achieved.

•        High-quality, testable acceptance criteria and software requirements.

•        Accurate and complete UN → DIR → SRS traceability.

•        Timely completion of requirement reviews and approvals.

•        Audit-ready Jama records and design control documentation.

•        Effective Agile ceremonies that drive team alignment and continuous improvement.

•        Improved predictability, transparency, and delivery performance across software development teams.

Other Requirements

Qualifications

Required Experience

•        Experience serving as a Scrum Master, Business Analyst, or similar Agile delivery role.

•        Strong understanding of Agile/Scrum methodologies.

•        Experience writing and managing software requirements and acceptance criteria.

•        Experience with requirements management and traceability tools such as Jama.

•        Ability to facilitate cross-functional discussions and drive consensus among stakeholders.

Preferred Experience

•        Experience in regulated industries such as medical devices 

•        Familiarity with software development lifecycle (SDLC) processes.

•        Knowledge of design controls, requirements traceability, and quality system requirements.

•        Experience supporting audit readiness and regulatory documentation activities.

 

Success Measures

•        Sprint goals consistently achieved.

•        High-quality, testable acceptance criteria and software requirements.

•        Accurate and complete UN → DIR → SRS traceability.

•        Timely completion of requirement reviews and approvals.

•        Audit-ready Jama records and design control documentation.

•        Effective Agile ceremonies that drive team alignment and continuous improvement.

•        Improved predictability, transparency, and delivery performance across software development teams.

Maximum Salary (US):  172000
Minimum Salary (US):  87000
Information at a Glance

Why HCLTech?

At HCLTech, you'll supercharge your potential. You'll find your career. And you'll find your spark. All at a place that knows that helping its customers stay on top starts by putting its people first.

HCLTech is a global technology company, home to more than 223,000 people across 60 countries, delivering industry-leading capabilities centered around digital, engineering, cloud and AI, powered by a broad portfolio of technology services and products. We work with clients across all major verticals, providing industry solutions for Financial Services, Manufacturing, Life Sciences and Healthcare, Technology and Services, Telecom and Media, Retail and CPG, and Public Services. Consolidated revenues as of 12 months ending June 2026 totaled $14.8 billion. 

 

Compensation and Benefits

A candidate’s pay within the range will depend on their skills, experience, education, and other factors permitted by law. This role may also be eligible for performance-based bonuses subject to company policies. In addition, this role is eligible for the following benefits subject to company policies: medical, dental, vision, pharmacy, life, accidental death & dismemberment, and disability insurance; employee assistance program; 401(k) retirement plan; 10 days of paid time off per year (some positions are eligible for need-based leave with no designated number of leave days per year); and 10 paid holidays per year.