Project Manager - Scrum Master
Canada
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Job Description
Project Manager - Scrum Master
Brampton, Ontario

Job Summary

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Key Responsibilities

Technical Project Manager (Video Systems & Residential CPE)

Key Responsibilities

  • Lead end-to-end delivery of projects across internal video platforms and residential video products, including CPE devices (set‑top boxes, home gateways, modems).
  • Oversee updates, maintenance, and automation of internal video systems supporting VOD, PPV, DAI, and related workflows.
  • Ensure reliable integration between backend video platforms and residential CPE, improving system performance and reducing manual operations.
  • Manage integration of custom software solutions for business customers leveraging video services.
  • Coordinate cross-functional teams including development, QA, operations, network engineering, CPE engineering, and business stakeholders.
  • Define project scope, milestones, and deliverables aligned with business objectives.
  • Track progress, manage risks and dependencies, and ensure on-time, on-budget delivery.
  • Communicate project status clearly and escalate issues proactively.
  • Ensure regulatory and contractual compliance, including CRTC reporting and audit readiness.

Skill Requirements

  • Proven experience managing software development or system integration projects in video, network, or CPE environments.
  • Strong understanding of video delivery technologies and workflows (VOD, PPV, DAI, CDN integration).
  • Experience with residential video products and CPE, such as set‑top boxes, gateways, modems, device provisioning, and firmware updates.
  • Familiarity with OSS/BSS, billing systems, compliance workflows, and automation tools.
  • Excellent stakeholder management, communication, and cross-team coordination skills.
  • Proficiency with project management tools (e.g., MS Project, JIRA, Confluence).
  • PMP or equivalent certification preferred.

Other Requirements

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Information at a Glance

Why HCLTech?

At HCLTech, you'll supercharge your potential. You'll find your career. And you'll find your spark. All at a place that knows that helping its customers stay on top starts by putting its people first.

HCLTech is a global technology company, home to more than 226,300 people across 60 countries, delivering industry-leading capabilities centered around digital, engineering, cloud and AI, powered by a broad portfolio of technology services and products. We work with clients across all major verticals, providing industry solutions for Financial Services, Manufacturing, Life Sciences and Healthcare, Technology and Services, Telecom and Media, Retail and CPG, and Public Services. Consolidated revenues as of 12 months ending December 2025 totaled $14.5 billion.
23 Benefits At HCLTech, we believe in empowering our employees with comprehensive benefits that support their professional growth and enhance their well-being. When you sign up for a career with us, you gain access to: https://rmkcdn.successfactors.com/147eb21f/a701dca9-f32d-4fc9-9447-6.svg Industry-benchmarked compensation https://rmkcdn.successfactors.com/147eb21f/b0c54381-ddcc-4a33-9b35-9.svg Best-in-class healthcare benefits https://rmkcdn.successfactors.com/147eb21f/b73027be-7aae-4d36-a090-4.svg Personal time off https://rmkcdn.successfactors.com/147eb21f/d5b4fdfd-2e99-4e26-9878-9.svg Maternity and paternity benefits https://rmkcdn.successfactors.com/147eb21f/3d42b0fc-4652-435a-9ece-c.svg Access to skills / higher education programs/resources https://rmkcdn.successfactors.com/147eb21f/aeddeaf2-9e25-4584-ad11-d.svg Discounts on products and services via Benefit Box https://rmkcdn.successfactors.com/147eb21f/a9609a3b-2700-4b3c-9d90-a.svg Participate in CSR programs and live life with a purpose https://rmkcdn.successfactors.com/147eb21f/c6e33851-710f-4634-bd69-f.svg Opportunities to grow and advance your career Note: The benefits listed above vary depending on the nature of your employment and the country where you work. Some benefits may be available in some countries but not in all.