Job Summary
We are seeking a Project Manager to support the Americas Technology Group (TG) under the Service
Enablement Business Partner (SEBP) framework.
The resource will cover US hours (9 AM–5 PM EST) and provide dedicated project coordination across
New York (NYO), San Francisco (SFO), and Brazil (BRO) offices.
Eventually, this position will directly interface with Singapore (SPO) and London (LDO) staff for projects
and coordination with global rollouts.
The role will improve operational efficiency, accelerate issue resolution, and enhance alignment
between regional business teams and global TG functions
Key Responsibilities
Responsibility Area Description Key Outputs
Project Coordination Manage day-to-day projects across NYO,
SFO, and BRO locations.
Project plans, timelines, budget,
and progress reports.
Portfolio
Management
Maintain a comprehensive portfolio of all
active projects.
Centralized tracking dashboard and
documentation.
Project Deep-Dives Analyze specific projects to identify issues,
risks, and dependencies.
Issue logs, risk assessments, and
action plans.
Meeting
Management
Schedule, run, and document meetings;
capture minutes and action items.
Meeting notes, action trackers, and
follow-ups.
Communication &
Updates
Send regular updates and chase resources
to ensure progress.
Weekly summaries and escalation
reports.
Escalation &
Prioritization
Leverage Michael Nelkens’ support to
escalate and prioritize projects.
Priority lists and resolution
tracking.
Continuous
Improvement
Identify process gaps and recommend
improvements.
CI recommendations and
implementation plans
Skill Requirements
Offshore based project management role
• Aligned to US hours (9 AM–5 PM EST)
• Dedicated to Americas Technology Group (TG) under Americas SEBP SVP.
• Focused on project coordination, tracking, communication, and escalation
• Works across New York, San Francisco and Brazil locations
• Provides structured reporting, documentation, and continuous improvement support
Other Requirements
Minimum 10+ years of diverse project management experience in infrastructure, IT and security
related areas.
• Proven experience managing RFI/RFP processes, lease contracts, and vendor negotiations for
data center facilities.
• Strong background in IT infrastructure, including servers, storage, voice, networking, and cloud
integration