Job Summary
The Project Manager will own planning, governance, stakeholder coordination, delivery tracking, and risk management for the SAP SuccessFactors integration program. The role will lead a cross-functional team delivering a reusable, scalable, multi-tenant integration framework for HR, learning, credentials, skills, and evidence data exchange using SAP Integration Suite/CPI and APIs.
Key Responsibilities
- Own the project plan, milestones, dependencies, risks, and status reporting across the lifecycle from mobilization to hypercare.
- Coordinate the project team across Integration Architecture, SAP SF, CPI development, BTP security/Basis, testing, and change management.
- Drive stakeholder alignment with Pearson business/product owners, technical SMEs, external partners, and HCLTech governance forums.
- Control Phase 1 scope for Credly and Workforce by Credly while managing discovery dependencies for Phase 2 platforms.
- Track key deliverables including architecture, mapping workbook, CPI package, configuration workbook, test reports, UAT sign-off, go-live, training, and handover packs.
- Manage risks/issues across CPI, SuccessFactors, APIs, OAuth2, data mapping, event handling, monitoring, testing, and environments.
- Facilitate daily/weekly governance, sprint ceremonies, program reviews, escalations, RAID tracking, and executive reporting.
- Oversee defect triage, UAT readiness, cutover planning, production rollout, and hypercare stabilization.
Skill Requirements
- 10+ years of project management experience in enterprise HR technology, SAP SuccessFactors, SAP BTP, or integration programs.
- Experience managing teams across architects, consultants, developers, testers, security SMEs, and change stakeholders.
- Good understanding of SAP SuccessFactors LMS, Employee Central/User Profile, Skills/Competency, and Talent Intelligence Hub.
- Working knowledge of SAP Integration Suite/CPI, REST/OData APIs, Event Mesh/ENS, OAuth2, monitoring, retries, and transformation concepts.
- Strong experience in phased delivery, agile governance, risk/dependency tracking, SIT, UAT, cutover, go-live, and hypercare.
Skill Matrix
Skill Mandatory/Good to have Proficiency 1-5
Project and Program Management Mandatory 5
SAP SuccessFactors delivery understanding Mandatory 4
SAP Integration Suite/CPI and API integration awareness Mandatory 4
Stakeholder Management and Governance Reporting Mandatory 5
Risk, Issue, Dependency, and Change Management Mandatory 5
SIT, UAT, Cutover, Go-Live, and Hypercare Management Mandatory 4
Agile Delivery and Sprint Governance Good to have 4
Learning, Credentialing, Skills, and Digital Badge Domain Knowledge Good to have 3
Other Requirements
- Exposure to SAP SuccessFactors, SAP BTP, or SAP Integration Suite implementation programs.
- Experience in learning, credentialing, skills taxonomy, workforce analytics, HR transformation, or multi-tenant SaaS integrations.