Job Summary
We are looking for an experienced and driven Lead - Talent Acquisition(DPO/BPM) to lead recruitment efforts across our Digital Process Outsourcing (DPO) line of business. This role will be responsible for developing and executing talent acquisition strategies, leading a team of recruiters, partnering with business leaders and ensuring the timely hiring of high-quality talent to support business growth.
Key Responsibilities
- Lead and manage end to end Talent Acquisition function for the DPO line of business.
- Develop and execute recruitment strategies to meet current and future hiring needs.
- Partner with business leaders to understand workforce requirements and hiring priorities.
- Oversee end-to-end recruitment processes, from sourcing and screening to offer management until the onboarding.
- Manage, coach, and develop a high-performing Talent Acquisition team.
- Build and maintain talent pipelines for critical and high-volume hiring requirements.
- Drive employer branding initiatives to attract top talent.
- Monitor recruitment metrics and provide insights to improve hiring effectiveness and efficiency.
- Ensure an excellent candidate experience throughout the recruitment lifecycle.
- Establish relationships with universities, professional networks, and external recruitment partners.
- Ensure compliance with company policies and recruitment standards.
Skill Requirements
- Bachelor's degree in Human Resources, Business Administration, Management, or a related field.
- 10+ years of experience in Talent Acquisition, with at least 2-3 years in a leadership role.
- Proven experience managing recruitment within a DPO, BPO, Shared Services, or high-volume hiring environment.
- Strong knowledge of sourcing techniques, recruitment tools, and applicant tracking systems.
- Demonstrated ability to lead, coach, and develop recruitment teams.
- Excellent stakeholder management and relationship-building skills.
- Strong analytical, organizational, and problem-solving abilities.
- Exceptional communication and interpersonal skills.