Reporting & Data Analyst
United States
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Job Description
Reporting & Data Analyst
Dallas, Texas

Job Summary

Own, troubleshoot and solve complex technical issues, using collaboration, problem solving practices and transparency within and across teams
 Research customer issues in a timely manner and follow up directly with customers on actions
 Collaborate with other Technical Support Engineers and Technical Support Advisors who may need assistance working on cases to help most quickly facilitate solutions for customers
 Independently frame issues and translate them into actionable insights
 Effectively complete several concurrent complex activities and execute on projects with minimal direction
 Drive resolutions of technical issues in complex or high business impacting situations, while providing professional technical expertise

Key Responsibilities

1. To analyze financial/operational/performance/manpower related data and create reports/dashboards.
2. To act as a liaison for new report creation, report modification and report maintenance.
3. To identify need for improvement in processes and to participate in various continual improvement initiatives.
4. To present outcomes from analysis to the stakeholders for better decision making.

Skill Requirements

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Other Requirements

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Maximum Salary (US):  66560
Minimum Salary (US):  58240
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Information at a Glance

Why HCLTech?

At HCLTech, you'll supercharge your potential. You'll find your career. And you'll find your spark. All at a place that knows that helping its customers stay on top starts by putting its people first.

HCLTech is a global technology company, home to more than 226,300 people across 60 countries, delivering industry-leading capabilities centered around digital, engineering, cloud and AI, powered by a broad portfolio of technology services and products. We work with clients across all major verticals, providing industry solutions for Financial Services, Manufacturing, Life Sciences and Healthcare, Technology and Services, Telecom and Media, Retail and CPG, and Public Services. Consolidated revenues as of 12 months ending December 2025 totaled $14.5 billion.

Compensation and Benefits

A candidate’s pay within the range will depend on their skills, experience, education, and other factors permitted by law. This role may also be eligible for performance-based bonuses subject to company policies. In addition, this role is eligible for the following benefits subject to company policies: medical, dental, vision, pharmacy, life, accidental death & dismemberment, and disability insurance; employee assistance program; 401(k) retirement plan; 10 days of paid time off per year (some positions are eligible for need-based leave with no designated number of leave days per year); and 10 paid holidays per year.