Job Summary

Key Responsibilities

1. 1. 1. • Responsible for end-to-end commercial governance & management at customer level encompassing invoicing, P&L management and DSO (Days Sales Outstanding).
         • Ensuring contractual adherence / compliances, managing Deliverables and Obligations. in tandem with Global Sales teams.
         • Project demand management and it’s documentation through Statement of Works
         • Own contract change process through identifying and executing the changes needed
         • Identify and mitigate any contract revenue leakage.
         • Effective tracking of contracted revenue and P&L to minimize any revenue slippages
         • Pro-actively interpreting the contract and identify associated risks. Working with stakeholders on a mitigation roadmap.
         • Bring in process excellence through the needed reviews, identifying the changes needed and owning them till execution.
         • Establishing customer review mechanism, across aspects of account management / contract / commercial management.
         • Oversee the holistic business operations.
         • Coordinate to close business opportunities, working with internal stakeholders.
         • Manage the internal and external stakeholders of the engagement.
         • Manage account end to end management from a sales relationship perspective, Coordinate sales & marketing programs, promotions and generate periodic and special reports.
         • Identify and leverage opportunities to enhance Top-line by way of Contract Reshaping – growing existing and new business opportunities.
         • Drive offshore customer reviews and visits.
         • Track account performance and raise Red-Flags in a timely manner.
         • Conduct internal reviews and maintain the overall account stats health.

Skill Requirements

1. 1. 1. • Business transaction management capabilities.
         • Business development acumen and documentation (project orders / SOWs).
         • Contract change management.
         • Demand management and forecasting.
         • Commercial management including invoicing & collections.
         • Customer and internal stakeholder management.
         • Business workflow management and enhancement.
         • Business case creation & articulation.
         • Understanding and/or experience around pricing and associated P&L calculations.
         • Commercial contract negotiations.
         • Good understanding of Business Finance concepts & terminologies e.g. Cost of Capital, Working Capital, Gross Margin, Net Margin, Markup, Tax – Invoice, Proforma – Invoice, PAT, EBITDA, P&L, SOW, Budgeting, Forecasting.
         • Exposure of handling Business Analytics, Accounts Receivables, FP&A.
         • Excellent verbal & written skills, with hands-on presentation experience, focusing on effective information articulation.
         • Highly Proficient in MS-Office applications e.g. MS-Excel, MS-Word, MS-Presentation between intermediatory to advanced.

Other Requirements