Job Summary

SAP BASIS Administration of SAP Systems on-premises and Amazon Cloud

At least 8+ Years of Relevant SAP BASIS administration experience

Have operational L2 support who can also contribute to project-related activities.

· Monitoring and administration of existing SAP Systems in a 24X7 support model.

· Provide analysis based on troubleshooting for timely closure of tickets

· System refresh, Client copy

· Report preparation as directed by leads

Key Responsibilities

· Monitoring and administration of existing SAP Systems in a 24X7 support model

· Perform client administration like local client copy, remote client copy

· Create and restore data backups, manage the database space allocation

· Provide analysis based on troubleshooting for timely closure of tickets

· Perform printer or spool configuration and administration

· Create RFCs and should be able to configure TMS (Transport Management System), Perform the transport releases.

· Monitor and manage the servers, background jobs, performance of the system

· Monitor the status of work processes, application servers and system logs etc.

· Analyze the ABAP dumps, perform system copies

· Configure SAP GUI at client computers

· Transport Management

· Refresh of non-prod systems on a regular basis

Participates in the creation of end user documentation

· Provides accurate ongoing status of individual and team work activities.

· Work with End user and Functional team to troubleshoot on the issues.

· Participates in all critical calls and provide troubleshooting skills

Shares knowledge to help other team members.

· Exhibits behavior that demonstrates Wolters Kluwer core values – Fairness, Excellence, Collaboration, Integrity, Success.

Skill Requirements

· At least 8+ Years of Relevant BASIS administration experience

· Experience working as SAP Basis Administrator with demonstrated experience related to support and maintenance projects.

· Hands-on expertise working with the SAP infrastructure and components of the SAP BASIS environment

· Experienced working with SAP environments under UNIX or Linux Platform with ORACLE Database

· Experienced working with SAP environments under Windows Platform with MS SQL Database

· Experience in the refresh of SAP systems on a regular basis

· Experience in Supporting SAP production environments and information security options, and problem solving

· Demonstrated ability within administrative toolsets including Solution Manager plus along with SAP application modules ECC6, PI, BI and SLD

· Experience administering environments / components leveraging the SAP ABAP and / or JAVA technology stacks

· Knowledgeable on AWS concepts and should communicate with the Infrastructure team accordingly to support.

· Preferred in SAP HANA upgrade and support

· Experience in SPS, EHP, Version and Kernel upgrade, ABAP patching and upgrade.

· Experience Oracle /MSSQL Database administration skills (At least 2 from above is mandatory)

· Knowledge on the HA / DR concepts

· Good knowledge in Solution Manager 7.1, 7.2 managed system setup, system recommendation etc.

· Must have the ability to work independently with minimal supervision

· Experience in working with Business and Internal teams to understand the requirements and articulate the solutions

· Driving the requirements/initiatives with the team for the timely deliverables

· Research and implement continuous system improvements

· Experience in publishing reports/status updates

· Experience working with teams across Geo

Other Requirements

· Normal office environment

· Ability to provide 24 x 7 support whenever required