Provide L2/L3 AMS support for SAP MM with exposure to EWM processes
Support Procure-to-Pay (P2P) processes:
- PR, PO, Contracts, STO
- Inventory Management (GR/GI, stock transfers, physical inventory)
Handle warehouse-related processes in EWM, including:
- Inbound, outbound, and putaway processes
- Handling unit (HU) management
- Queue monitoring and issue resolution
Troubleshoot integration issues between SAP MM (ECC/S4) and EWM systems
Perform incident management, RCA, and resolution in SLA-driven environment
Support master data processes (Material, Vendor, Warehouse data sync)
Monitor interfaces (IDocs, CIF, queues) and resolve failures
Work with cross-functional modules (FI, SD, PP) for end-to-end issue closure.
Participate in testing (SIT/UAT) and support releases
Maintain documentation and contribute to knowledge management