SDU Head (DPO)
India
Job Description
SDU Head (DPO)
Hyderabad, Telangana
Job Summary
Driving customer excellence, meeting and exceeding client SLAs and internal benchmarks, providing innovative value additions, overseeing business financial health, and cultivating a solution-focused approach.
Key Responsibilities
1. Should Be Capable Of Providing Solutions Tailored To Customer Needs Within The Available Framework, Leading To Positive Business Results.
2. To Continually Value Adds To Our Client And Improve The Systems Of Measurement
3. To Ensure Maximum C-Sat And Minimize Customer Escalation
4. To Improve And Maintain The Margin Levers By Optimum Utilization
5. Understand Client Requirements And Accountable In Ensuring Support Team Is Meeting Client Expectations
2. To Continually Value Adds To Our Client And Improve The Systems Of Measurement
3. To Ensure Maximum C-Sat And Minimize Customer Escalation
4. To Improve And Maintain The Margin Levers By Optimum Utilization
5. Understand Client Requirements And Accountable In Ensuring Support Team Is Meeting Client Expectations
Skill Requirements
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Other Requirements
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Information at a Glance