SME - Disastery Recovery Exercise
India
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Job Description
SME - Disastery Recovery Exercise
Others, Tamil Nadu

Job Summary

Should have experience working with Global clients.\\\\r\\\\n- Should have total 5+ years of relevant experience in IT Infrastructure support.\\\\r\\\\n

Should be involved into Disaster Recovery and Infra consultant role for past 3 or 5 years.\\\\r\\\\n \\\\r\\\\n Should have experience working with Global clients. - Should have total 5+ years of relevant experience in IT Infrastructure support. - Should be involved into Disaster Recovery and Infra consultant role for past 3 or 5 years.

Point of contact for managing Disaster Recovery operations for Client’s On-premise and Cloud IT Infrastructure. It includes coordinating all onsite and offshore team delivery tasks. Work with various Clients’ business units to assess their needs and ensures that the Information Technology Disaster Recovery Plan supports their respective business recovery plans by performing business impact analyses and establishing recovery time objectives. Work closely with Client engineering team to prioritize urgent recovery requests on required basis. Work with Client engineering team to successfully design and implement new Disaster Recovery solutions as per industry standards. Develop, update and maintain Client’s Information Technology Disaster Recovery Plan and associated procedures. Perform regular upgrades on SAN, Backup and DR related infrastructure as a part of IT release management. Participate in regular Client IT Change Management meetings to review Disaster Recovery related work planned for future. Work with Client to Setup, configure and monitor Replication between Storage arrays at Protected and Recovery sites across all Client Data Centers. Do critical incident and problem management to help mitigate critical IT related issues in the Data Centers especially in a Disaster Recovery situation. Create and review application-based recovery plans using tools provided by Storage, Network, IT hardware and cloud vendors like HPE, EMC, AWS/AZURE and VMware. Perform regular test exercise in the On-premise and Public Cloud environment by working with respective applications owners and Technical Domain owners. Regularly update business recovery objectives into Client’s Information Technology Disaster Recovery Plan. Collect and organize information about current systems to create an inventory of systems and application, with hardware, software, and network requirements, as well as inter-system dependencies clearly identified for DR purposes. Work on Automation of DR environment in Merck by leveraging tools like Veritas, VRA, etc. Identify technical solutions to improve recovery time of applications during DR scenario. Define the principles, policies and procedures necessary to support or reconstitute essential business functions after a catastrophic event. Develop programs of business impact assessment, compliance, training, testing and exercising, technical assessment and plan development. Implement DR policies through DR arrangements such as regular data backups; secure data archival; backup restoration; secure on- and off-site storage of backup media; provision of alternative IT processing facilities, networks etc. Evaluate the overall IT DRP program and state of readiness of IT in relation to BRP and broader CP requirements. Solution for DR Table top exercise. Drive the Datacenter transformation for building DR environment for critical production systems. Part with Steering Committee to define the DR yearly schedules. Part with BIA (Business Impact Analysis) team to perform the classification analysis for all the applications deployed in the environment. Work under the platform of ITIL, with handling Incident Management, Change Management and Problem Management. 



Key Responsibilities

Point of contact for managing Disaster Recovery operations for Client’s On-premise and Cloud IT Infrastructure. It includes coordinating all onsite and offshore team delivery tasks.\\\\r\\\\nWork with various Clients’ business units to assess their needs and ensures that the Information Technology Disaster Recovery Plan supports their respective business recovery plans by performing business impact analyses and establishing recovery time objectives.\\\\r\\\\nWork closely with Client engineering team to prioritize urgent recovery requests on required basis.\\\\r\\\\nWork with Client engineering team to successfully design and implement new Disaster Recovery solutions as per industry standards.\\\\r\\\\nDevelop, update and maintain Client’s Information Technology Disaster Recovery Plan and associated procedures.\\\\r\\\\nPerform regular upgrades on SAN, Backup and DR related infrastructure as a part of IT release management.\\\\r\\\\nParticipate in regular Client IT Change Management meetings to review Disaster Recovery related work planned for future.\\\\r\\\\nWork with Client to Setup, configure and monitor Replication between Storage arrays at Protected and Recovery sites across all Client Data Centers.\\\\r\\\\nDo critical incident and problem management to help mitigate critical IT related issues in the Data Centers especially in a Disaster Recovery situation.\\\\r\\\\nCreate and review application-based recovery plans using tools provided by Storage, Network, IT hardware and cloud vendors like HPE, EMC, AWS/AZURE and VMware.\\\\r\\\\nPerform regular test exercise in the On-premise and Public Cloud environment by working with respective applications owners and Technical Domain owners.\\\\r\\\\nRegularly update business recovery objectives into Client’s Information Technology Disaster Recovery Plan.\\\\r\\\\nCollect and organize information about current systems to create an inventory of systems and application, with hardware, software, and network requirements, as well as inter-system dependencies clearly identified for DR purposes.\\\\r\\\\nWork on Automation of DR environment in Merck by leveraging tools like Veritas, VRA, etc.\\\\r\\\\nIdentify technical solutions to improve recovery time of applications during DR scenario.\\\\r\\\\nDefine the principles, policies and procedures necessary to support or reconstitute essential business functions after a catastrophic event.\\\\r\\\\nDevelop programs of business impact assessment, compliance, training, testing and exercising, technical assessment and plan development.\\\\r\\\\nImplement DR policies through DR arrangements such as regular data backups; secure data archival; backup restoration; secure on- and off-site storage of backup media; provision of alternative IT processing facilities, networks etc.\\\\r\\\\nEvaluate the overall IT DRP program and state of readiness of IT in relation to BRP and broader CP requirements.\\\\r\\\\nSolution for DR Table top exercise.\\\\r\\\\nDrive the Datacenter transformation for building DR environment for critical production systems.\\\\r\\\\nPart with Steering Committee to define the DR yearly schedules.\\\\r\\\\nPart with BIA (Business Impact Analysis) team to perform the classification analysis for all the applications deployed in the environment.\\\\r\\\\nWork under the platform of ITIL, with handling Incident Management, Change Management and Problem Management.\\\\r\\\\n\\\\r\\\\nSKILLS REQUIRED :-\\\\r\\\\n- Three years of previous Disaster Recovery (due diligence, transition, delivery, etc) experience. \\\\r\\\\n- Proficient with MS Office Suite. \\\\r\\\\n- Solid knowledge of and demonstrated experience in Disaster Recovery processes and methodologies. \\\\r\\\\n- Knowledge in IT Infrastructure support areas like Windows, VMware, Backup, Storage, Database, Networks, etc. \\\\r\\\\n- Crisp communication and presentation skills. \\\\r\\\\n- Well-developed relationship skills. \\\\r\\\\n- Ability to

Skill Requirements

Three years of previous Disaster Recovery (due diligence, transition, delivery, etc) experience. - Proficient with MS Office Suite. - Solid knowledge of and demonstrated experience in Disaster Recovery processes and methodologies. - Knowledge in IT Infrastructure support areas like Windows, VMware, Backup, Storage, Database, Networks, etc. - Crisp communication and presentation skills. - Well-developed relationship skills. - Ability to build consensus. - Detail and big picture orientation. - Organization and time management skills: Operates independently with minimal guidance by management. - Ability to manage multiple tasks in parallel - Strong interpersonal skills. - ITIL certified - CDRE or DRCS Certification preferred

Other Requirements

Should have experience working with Global clients. - Should have total 5+ years of relevant experience in IT Infrastructure support. - Should be involved into Disaster Recovery and Infra consultant role for past 3 or 5 years.
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Information at a Glance

Why HCLTech?

At HCLTech, you'll supercharge your potential. You'll find your career. And you'll find your spark. All at a place that knows that helping its customers stay on top starts by putting its people first.

HCLTech is a global technology company, home to more than 226,300 people across 60 countries, delivering industry-leading capabilities centered around digital, engineering, cloud and AI, powered by a broad portfolio of technology services and products. We work with clients across all major verticals, providing industry solutions for Financial Services, Manufacturing, Life Sciences and Healthcare, Technology and Services, Telecom and Media, Retail and CPG, and Public Services. Consolidated revenues as of 12 months ending December 2025 totaled $14.5 billion.
23 Benefits At HCLTech, we believe in empowering our employees with comprehensive benefits that support their professional growth and enhance their well-being. When you sign up for a career with us, you gain access to: https://rmkcdn.successfactors.com/147eb21f/a701dca9-f32d-4fc9-9447-6.svg Industry-benchmarked compensation https://rmkcdn.successfactors.com/147eb21f/b0c54381-ddcc-4a33-9b35-9.svg Best-in-class healthcare benefits https://rmkcdn.successfactors.com/147eb21f/b73027be-7aae-4d36-a090-4.svg Personal time off https://rmkcdn.successfactors.com/147eb21f/d5b4fdfd-2e99-4e26-9878-9.svg Maternity and paternity benefits https://rmkcdn.successfactors.com/147eb21f/3d42b0fc-4652-435a-9ece-c.svg Access to skills / higher education programs/resources https://rmkcdn.successfactors.com/147eb21f/aeddeaf2-9e25-4584-ad11-d.svg Discounts on products and services via Benefit Box https://rmkcdn.successfactors.com/147eb21f/a9609a3b-2700-4b3c-9d90-a.svg Participate in CSR programs and live life with a purpose https://rmkcdn.successfactors.com/147eb21f/c6e33851-710f-4634-bd69-f.svg Opportunities to grow and advance your career Note: The benefits listed above vary depending on the nature of your employment and the country where you work. Some benefits may be available in some countries but not in all.