SME - NetApp FAS, EMC Isilion
India
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Job Description
SME - NetApp FAS, EMC Isilion
Chennai, Tamil Nadu

Job Summary

The L3 Storage  Operations Engineer provides technical operations support for storage and backup platforms, handling incidents, service requests, restorations, and day‑to‑day operational activities within a centralised, consolidated operations model.

Key Responsibilities

  • Perform day‑to‑day operations for SAN and NAS storage platforms
  • Monitor storage health, capacity, and performance using centralised monitoring and email alerts
  • Execute storage provisioning, expansion, and reclamation activities
  • Identify and resolve common storage incidents and alerts
  • Coordinate disk replacements and cabling activities with DC Hands & Feet teams


  • Cloud Storage & Archival
  • Support operational activities for cloud‑based storage and archival services
  • Monitor cloud storage utilisation and access
  • Execute data retrieval and restore requests from archive storage
  • Support hybrid storage operations (on‑prem + cloud archive)

Skill Requirements

  • Hands‑on experience with:
    • SAN / NAS storage (NetApp, Dell EMC, HPE or equivalent)
    • Enterprise backup tools (Veeam or equivalent)
  • Understanding of storage concepts: RAID, snapshots, replication
  • Experience with restore operations and backup troubleshooting
  • Exposure to cloud storage / archival services (operational level)
  • Familiarity with monitoring tools (Nagios or equivalent)
  • Working knowledge of ITSM processes

Other Requirements

1. Itil Foundation Certification (Optional But Valuable)
2. Emc Isilion Certification (Optional But Valuable
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Information at a Glance

Why HCLTech?

At HCLTech, you'll supercharge your potential. You'll find your career. And you'll find your spark. All at a place that knows that helping its customers stay on top starts by putting its people first.

HCLTech is a global technology company, home to more than 226,300 people across 60 countries, delivering industry-leading capabilities centered around digital, engineering, cloud and AI, powered by a broad portfolio of technology services and products. We work with clients across all major verticals, providing industry solutions for Financial Services, Manufacturing, Life Sciences and Healthcare, Technology and Services, Telecom and Media, Retail and CPG, and Public Services. Consolidated revenues as of 12 months ending December 2025 totaled $14.5 billion.
23 Benefits At HCLTech, we believe in empowering our employees with comprehensive benefits that support their professional growth and enhance their well-being. When you sign up for a career with us, you gain access to: https://rmkcdn.successfactors.com/147eb21f/a701dca9-f32d-4fc9-9447-6.svg Industry-benchmarked compensation https://rmkcdn.successfactors.com/147eb21f/b0c54381-ddcc-4a33-9b35-9.svg Best-in-class healthcare benefits https://rmkcdn.successfactors.com/147eb21f/b73027be-7aae-4d36-a090-4.svg Personal time off https://rmkcdn.successfactors.com/147eb21f/d5b4fdfd-2e99-4e26-9878-9.svg Maternity and paternity benefits https://rmkcdn.successfactors.com/147eb21f/3d42b0fc-4652-435a-9ece-c.svg Access to skills / higher education programs/resources https://rmkcdn.successfactors.com/147eb21f/aeddeaf2-9e25-4584-ad11-d.svg Discounts on products and services via Benefit Box https://rmkcdn.successfactors.com/147eb21f/a9609a3b-2700-4b3c-9d90-a.svg Participate in CSR programs and live life with a purpose https://rmkcdn.successfactors.com/147eb21f/c6e33851-710f-4634-bd69-f.svg Opportunities to grow and advance your career Note: The benefits listed above vary depending on the nature of your employment and the country where you work. Some benefits may be available in some countries but not in all.