Job Summary
Strong hands-on experience supporting infrastructure in AWS and/or Azure, with practical working knowledge of both cloud platforms. • Strong Windows Server administration and troubleshooting experience. • Hands-on experience provisioning and supporting Windows VMs in cloud environments. • Experience with cloud account/subscription structures, resource organization, permissions, roles, and access controls. • Working knowledge of AWS services including EC2, AMIs, IAM, CloudWatch, EBS, and Systems Manager. • Working knowledge of Azure services including Virtual Machines, subscriptions, resource groups, RBAC, Azure Monitor, Log Analytics, disks, networking, and Azure VM/image management. • Strong troubleshooting capabilities across: • Windows OS • Compute • Storage • Networking • IAM/RBAC • Monitoring and logging • Performance • Cloud connectivity • Strong PowerShell scripting and automation skills. • Experience handling Incidents, Problems, Changes, and Root Cause Analysis (RCA). • Experience with Windows/cloud security hardening, patching, vulnerability remediation, and compliance activities. • Experience developing and maintaining SOPs, operational procedures, and technical runbooks. ________________________________________ Preferred Qualifications • Hands-on operational experience with both AWS and Azure in a large enterprise environment. • Experience building, improving, or transitioning an enterprise Cloud Operations/Cloud Support model. • Experience with Infrastructure as Code or configuration-management technologies such as: • Terraform • Ansible • Azure Bicep • Experience developing and maintaining standardized Windows AMIs/Azure VM images. • Experience automating cloud infrastructure provisioning and post-build validation. • Strong knowledge of AWS IAM and Azure RBAC in controlled enterprise environments. • Experience with ServiceNow or similar enterprise ITSM platforms. • Working knowledge of cloud governance, tagging standards, naming conventions, access controls, and resource lifecycle management. • Understanding of ITIL-based Incident, Problem, Change, and Configuration Management processes.
Key Responsibilities
Strong hands-on experience supporting infrastructure in AWS and/or Azure, with practical working knowledge of both cloud platforms. • Strong Windows Server administration and troubleshooting experience. • Hands-on experience provisioning and supporting Windows VMs in cloud environments. • Experience with cloud account/subscription structures, resource organization, permissions, roles, and access controls. • Working knowledge of AWS services including EC2, AMIs, IAM, CloudWatch, EBS, and Systems Manager. • Working knowledge of Azure services including Virtual Machines, subscriptions, resource groups, RBAC, Azure Monitor, Log Analytics, disks, networking, and Azure VM/image management. • Strong troubleshooting capabilities across: • Windows OS • Compute • Storage • Networking • IAM/RBAC • Monitoring and logging • Performance • Cloud connectivity • Strong PowerShell scripting and automation skills. • Experience handling Incidents, Problems, Changes, and Root Cause Analysis (RCA). • Experience with Windows/cloud security hardening, patching, vulnerability remediation, and compliance activities. • Experience developing and maintaining SOPs, operational procedures, and technical runbooks. ________________________________________ Preferred Qualifications • Hands-on operational experience with both AWS and Azure in a large enterprise environment. • Experience building, improving, or transitioning an enterprise Cloud Operations/Cloud Support model. • Experience with Infrastructure as Code or configuration-management technologies such as: • Terraform • Ansible • Azure Bicep • Experience developing and maintaining standardized Windows AMIs/Azure VM images. • Experience automating cloud infrastructure provisioning and post-build validation. • Strong knowledge of AWS IAM and Azure RBAC in controlled enterprise environments. • Experience with ServiceNow or similar enterprise ITSM platforms. • Working knowledge of cloud governance, tagging standards, naming conventions, access controls, and resource lifecycle management. • Understanding of ITIL-based Incident, Problem, Change, and Configuration Management processes.
Skill Requirements
Strong hands-on experience supporting infrastructure in AWS and/or Azure, with practical working knowledge of both cloud platforms. • Strong Windows Server administration and troubleshooting experience. • Hands-on experience provisioning and supporting Windows VMs in cloud environments. • Experience with cloud account/subscription structures, resource organization, permissions, roles, and access controls. • Working knowledge of AWS services including EC2, AMIs, IAM, CloudWatch, EBS, and Systems Manager. • Working knowledge of Azure services including Virtual Machines, subscriptions, resource groups, RBAC, Azure Monitor, Log Analytics, disks, networking, and Azure VM/image management. • Strong troubleshooting capabilities across: • Windows OS • Compute • Storage • Networking • IAM/RBAC • Monitoring and logging • Performance • Cloud connectivity • Strong PowerShell scripting and automation skills. • Experience handling Incidents, Problems, Changes, and Root Cause Analysis (RCA). • Experience with Windows/cloud security hardening, patching, vulnerability remediation, and compliance activities. • Experience developing and maintaining SOPs, operational procedures, and technical runbooks. ________________________________________ Preferred Qualifications • Hands-on operational experience with both AWS and Azure in a large enterprise environment. • Experience building, improving, or transitioning an enterprise Cloud Operations/Cloud Support model. • Experience with Infrastructure as Code or configuration-management technologies such as: • Terraform • Ansible • Azure Bicep • Experience developing and maintaining standardized Windows AMIs/Azure VM images. • Experience automating cloud infrastructure provisioning and post-build validation. • Strong knowledge of AWS IAM and Azure RBAC in controlled enterprise environments. • Experience with ServiceNow or similar enterprise ITSM platforms. • Working knowledge of cloud governance, tagging standards, naming conventions, access controls, and resource lifecycle management. • Understanding of ITIL-based Incident, Problem, Change, and Configuration Management processes.
Other Requirements
Strong hands-on experience supporting infrastructure in AWS and/or Azure, with practical working knowledge of both cloud platforms. • Strong Windows Server administration and troubleshooting experience. • Hands-on experience provisioning and supporting Windows VMs in cloud environments. • Experience with cloud account/subscription structures, resource organization, permissions, roles, and access controls. • Working knowledge of AWS services including EC2, AMIs, IAM, CloudWatch, EBS, and Systems Manager. • Working knowledge of Azure services including Virtual Machines, subscriptions, resource groups, RBAC, Azure Monitor, Log Analytics, disks, networking, and Azure VM/image management. • Strong troubleshooting capabilities across: • Windows OS • Compute • Storage • Networking • IAM/RBAC • Monitoring and logging • Performance • Cloud connectivity • Strong PowerShell scripting and automation skills. • Experience handling Incidents, Problems, Changes, and Root Cause Analysis (RCA). • Experience with Windows/cloud security hardening, patching, vulnerability remediation, and compliance activities. • Experience developing and maintaining SOPs, operational procedures, and technical runbooks. ________________________________________ Preferred Qualifications • Hands-on operational experience with both AWS and Azure in a large enterprise environment. • Experience building, improving, or transitioning an enterprise Cloud Operations/Cloud Support model. • Experience with Infrastructure as Code or configuration-management technologies such as: • Terraform • Ansible • Azure Bicep • Experience developing and maintaining standardized Windows AMIs/Azure VM images. • Experience automating cloud infrastructure provisioning and post-build validation. • Strong knowledge of AWS IAM and Azure RBAC in controlled enterprise environments. • Experience with ServiceNow or similar enterprise ITSM platforms. • Working knowledge of cloud governance, tagging standards, naming conventions, access controls, and resource lifecycle management. • Understanding of ITIL-based Incident, Problem, Change, and Configuration Management processes.