SME - Cisco Unified Communications
India
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Job Description
SME - Cisco Unified Communications
Bengaluru, Karnataka

Job Summary

ob Summary : Consulting Engineer - Gathering requirements and performing analysis of data in preparation for the migration of thousands of devices within the customer’s environment. Thinking through the process and procedures with a critical eye and attention to detail is a must. Knowledge of how Cisco Call Manager works in order to effectively test the environment before and after the migration is required.
Job Responsibilities : Able to communicate effectively with your team and the customer. Know what questions to ask when gathering requirements from the customer. Maintain a high level of professionalism with the customer and vendors. Bring up concerns early in the project process. Keep accurate and comprehensive project notes. Be available for on-call and emergency response as needed. Paid by the hour for all work including weeknights and weekend work required during migration windows.
Job Description : CUCM L3 

Key Responsibilities

NA

Skill Requirements

Skill Requirement : Required - Excellent written and verbal communication skills Required - Cisco Call Manager (CUCM) Required - A proven track record of high quality work with attention to even “minor” details Desired - Python a plus Desired - Parsing data and modifying values based on defined logic using Python or SED/AWK Desired - AXL Desired - Familiar with integrations such as NICE and IPC Desired - ESXi VMWare on UCS 8+ years working with CUCM Prior analysis, planning, and implementation experience as it relates to CUCM (Call Manager) migration work CSS/PT RL/RG understanding IPv4 basics DHCP IOS on ISR Gateways BAT experience Data manipulation (Basic ETL) Data analysis using Excel, including comparison of two data sets for verification work Desired previous experience upgrading UCS CIMC & ESXi with necessary CUCM work

Other Requirements

Other Requirement : Cisco Unified Communication Engineer
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Information at a Glance

Why HCLTech?

At HCLTech, you'll supercharge your potential. You'll find your career. And you'll find your spark. All at a place that knows that helping its customers stay on top starts by putting its people first.

HCLTech is a global technology company, home to more than 230,000 people across 60 countries, delivering industry-leading capabilities centered around digital, engineering, cloud and AI, powered by a broad portfolio of technology services and products. We work with clients across all major verticals, providing industry solutions for Financial Services, Manufacturing, Life Sciences and Healthcare, Technology and Services, Telecom and Media, Retail and CPG, and Public Services. Consolidated revenues as of 12 months ending September 2026 totaled $14.8 billion.