SME - Commvault
Sri Lanka
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Job Description
SME - Commvault
Colombo, Western

Job Summary

The L3 Backup Engineer (Commvault) is responsible for the design, administration, optimization, troubleshooting, and support of enterprise backup and recovery environments using Commvault Backup & Recovery solutions. The role acts as the highest level of technical escalation, ensuring data protection, backup compliance, disaster recovery readiness, and business continuity across physical, virtual, cloud, and hybrid infrastructures.

Key Responsibilities

Manage and administer Commvault backup infrastructure, including CommServe, Media Agents, and backup clients. Perform advanced troubleshooting for backup failures, restore issues, storage performance, and replication problems. Design and implement backup, recovery, retention, archiving, and disaster recovery strategies. Monitor backup jobs and ensure SLAs, RPOs, and RTOs are achieved. Configure and support backups for Windows, Linux, VMware, Hyper-V, databases (Oracle, SQL Server, SAP HANA, etc.), and cloud workloads. Conduct backup environment health checks, capacity planning, and performance tuning. Execute and validate restoration and disaster recovery tests. Manage storage integration including SAN, NAS, deduplication appliances, tape libraries, and cloud storage. Provide root cause analysis (RCA) for critical incidents and implement preventive measures. Develop operational procedures, technical documentation, and knowledge articles. Collaborate with infrastructure, database, cloud, security, and application teams for data protection requirements. Support audits, compliance requirements, and data retention policies.

Skill Requirements

Strong experience with Commvault Backup & Recovery administration and troubleshooting. Knowledge of backup technologies, deduplication, replication, snapshots, and disaster recovery. Expertise in Windows, Linux, VMware, Hyper-V, and enterprise storage platforms. Understanding of cloud backup solutions (Azure, AWS, Google Cloud). Familiarity with SQL Server, Oracle, Exchange, Active Directory, and file system backups. Knowledge of scripting and automation using PowerShell, Bash, or Python. Experience with ITIL processes, incident management, and change management.

Other Requirements

Good to have skills: Veeam
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Information at a Glance

Why HCLTech?

At HCLTech, you'll supercharge your potential. You'll find your career. And you'll find your spark. All at a place that knows that helping its customers stay on top starts by putting its people first.

HCLTech is a global technology company, home to more than 223,000 people across 60 countries, delivering industry-leading capabilities centered around digital, engineering, cloud and AI, powered by a broad portfolio of technology services and products. We work with clients across all major verticals, providing industry solutions for Financial Services, Manufacturing, Life Sciences and Healthcare, Technology and Services, Telecom and Media, Retail and CPG, and Public Services. Consolidated revenues as of 12 months ending June 2026 totaled $14.8 billion.