- Good understanding of Identity and Access Management (IAM) and Privileged Access Management (PAM) concepts, processes, governance models, and industry best practices.
- Experience in gathering, analyzing, documenting, and validating business, functional, and non-functional requirements for IAM/PAM initiatives.
- Ability to create and maintain Business Requirement Documents (BRDs), Functional Requirement Documents (FRDs), user stories, process flows, use cases, and gap analysis reports.
- Knowledge of IAM/PAM lifecycle processes including access requests, provisioning, de-provisioning, role management, privileged account management, certification, and access governance.
- Understanding of regulatory and compliance requirements related to IAM/PAM, including GDPR, SOX, HIPAA, ISO 27001, NIST, and similar security frameworks.
- Experience working with SDLC, Agile, Scrum, Waterfall, and project delivery methodologies.
- Ability to perform stakeholder analysis, impact assessment, requirement traceability, and change management activities.
- Experience in preparing workflow diagrams, process maps, functional specifications, data models, and reporting dashboards.
- Ability to analyze business requirements from an information security and risk management perspective and translate them into actionable functional requirements.
- Experience supporting UAT planning, test case reviews, defect tracking, requirement validation, and implementation support activities.
- Strong analytical and reporting skills with the ability to create metrics, KPI dashboards, and business insights to support PAM/IAM decision-making.
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- Strong analytical, problem-solving, and critical-thinking abilities with attention to detail.
- Excellent verbal and written communication skills with the ability to effectively engage business stakeholders, security teams, and technical teams.
- Strong stakeholder management, facilitation, and coordination skills with the ability to manage multiple priorities and deadlines.
- Adaptable, proactive, and customer-focused mindset with a commitment to continuous improvement and quality deliverables.
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