SME - CyberArk PAM, DellOne TPAM
India
Job Description
SME - CyberArk PAM, DellOne TPAM
| Pune, MaharashtraBengaluru, Karnataka

Job Summary

Years of Experience

  • 8+ years of experience in in planning, designing, developing, and deploying IAM solutions, including enhancements to existing systems.
  • Expertise in understanding customer requirements, coordinating with stakeholders, and suggesting innovative solutions will be critical to ensuring robust identity and access management processes.

General Description

  • Act as a liaison between business stakeholders, PAM/IAM teams, and technical teams to gather, analyze, document, and validate business and security requirements.
  • Support the delivery of PAM/IAM initiatives by conducting requirement analysis, impact assessments, process mapping, and coordination across multiple stakeholders.
  • Collaborate with client teams to facilitate workshops, data analysis, user acceptance testing (UAT), reporting, and implementation activities while ensuring alignment with business and security objectives.
  • Prepare functional specifications, business process documentation, dashboards, and performance reports to support successful PAM/IAM program delivery and continuous improvement.

 

Key Responsibilities

Years of Experience

  • 8+ years of experience in in planning, designing, developing, and deploying IAM solutions, including enhancements to existing systems.
  • Expertise in understanding customer requirements, coordinating with stakeholders, and suggesting innovative solutions will be critical to ensuring robust identity and access management processes.

General Description

  • Act as a liaison between business stakeholders, PAM/IAM teams, and technical teams to gather, analyze, document, and validate business and security requirements.
  • Support the delivery of PAM/IAM initiatives by conducting requirement analysis, impact assessments, process mapping, and coordination across multiple stakeholders.
  • Collaborate with client teams to facilitate workshops, data analysis, user acceptance testing (UAT), reporting, and implementation activities while ensuring alignment with business and security objectives.
  • Prepare functional specifications, business process documentation, dashboards, and performance reports to support successful PAM/IAM program delivery and continuous improvement.

 

Skill Requirements

Technical Requirements

  • Good understanding of Identity and Access Management (IAM) and Privileged Access Management (PAM) concepts, processes, governance models, and industry best practices.
  •  Experience in gathering, analyzing, documenting, and validating business, functional, and non-functional requirements for IAM/PAM initiatives.
  •  Ability to create and maintain Business Requirement Documents (BRDs), Functional Requirement Documents (FRDs), user stories, process flows, use cases, and gap analysis reports.
  • Knowledge of IAM/PAM lifecycle processes including access requests, provisioning, de-provisioning, role management, privileged account management, certification, and access governance.
  • Understanding of regulatory and compliance requirements related to IAM/PAM, including GDPR, SOX, HIPAA, ISO 27001, NIST, and similar security frameworks.
  • Experience working with SDLC, Agile, Scrum, Waterfall, and project delivery methodologies.
  • Ability to perform stakeholder analysis, impact assessment, requirement traceability, and change management activities.
  • Experience in preparing workflow diagrams, process maps, functional specifications, data models, and reporting dashboards.
  • Ability to analyze business requirements from an information security and risk management perspective and translate them into actionable functional requirements.
  • Experience supporting UAT planning, test case reviews, defect tracking, requirement validation, and implementation support activities.
  • Strong analytical and reporting skills with the ability to create metrics, KPI dashboards, and business insights to support PAM/IAM decision-making.

Soft Skills

  • Strong analytical, problem-solving, and critical-thinking abilities with attention to detail.
  • Excellent verbal and written communication skills with the ability to effectively engage business stakeholders, security teams, and technical teams.
  • Strong stakeholder management, facilitation, and coordination skills with the ability to manage multiple priorities and deadlines.
  • Adaptable, proactive, and customer-focused mindset with a commitment to continuous improvement and quality deliverables.

Certifications (Preferred)

  • Project Management Professional (PMP)
  • Agile/Scrum certifications such as Certified ScrumMaster (CSM) or Agile Certified Practitioner (PMI-ACP)
  • Certified Information Systems Security Professional (CISSP)

Educational Qualifications

  • University degree in IT or/and IT Security

 

Other Requirements

Information at a Glance

Why HCLTech?

At HCLTech, you'll supercharge your potential. You'll find your career. And you'll find your spark. All at a place that knows that helping its customers stay on top starts by putting its people first.

HCLTech is a global technology company, home to more than 223,000 people across 60 countries, delivering industry-leading capabilities centered around digital, engineering, cloud and AI, powered by a broad portfolio of technology services and products. We work with clients across all major verticals, providing industry solutions for Financial Services, Manufacturing, Life Sciences and Healthcare, Technology and Services, Telecom and Media, Retail and CPG, and Public Services. Consolidated revenues as of 12 months ending June 2026 totaled $14.8 billion.