SME - IAM Operations
India
Job Description
SME - IAM Operations
Sholinganallur, Tamil Nadu

Job Summary

IAM Full Stack Junior Engineer GSK is seeking an IAM Junior Full Stack Engineer, with at least 3 years’ experience in contributing to the design, do the build and support of enterprise-grade solutions. You will work in an Agile (Scrum/SAFe) environment to deliver modern authentication and access capabilities across cloud and self-hosted applications, enhancing both security posture and user experience while maturing GSK’s IAM capabilities. Your responsibilities include… • Work in an Agile (Scrum/SAFe) environment to deliver modern authentication and access capabilities across cloud and self-hosted applications, enhancing both security posture and user experience while maturing GSK’s IAM capabilities. • Help GSK meet regulatory requirements and improve IAM processes, strategy and roadmap by adopting useful new technologies (for example automation, AI/ML, analytics). • Design, build and run Identity & Access Management (IAM) business processes that control who can access GSK systems, with a focus on access provisioning and de-provisioning. • Develop and maintain full stack features for IAM applications, including server-side APIs and backend integrations, with guidance from senior engineers. • Build user-friendly GUIs and front-end components (web forms, dashboards, admin consoles) using modern frameworks, focusing on usability and accessibility. • Write clean, well-tested code, participate in code reviews, and troubleshoot defects in both front-end and back-end layers. • Collaborate with UX designers and product owners to turn requirements into interactive interfaces and ensure a smooth user experience for administrators and end users. • Support the product owner and architects to make sure users get the right access at the right time and that access changes are handled correctly. • Keep IAM systems secure by following best practices and monitoring for vulnerabilities. • Work with IT teams and business stakeholders to gather requirements and provide technical support, maintaining clear, up-to-date documentation of configurations, processes and procedures. • Regularly review and adopt new IAM technologies and practices to improve security and efficiency. Why you? Basic Qualifications: • Bachelor’s degree in Computer Science, Information Technology or a related field. • Experience in implementing Micro Frontend architecture for web applications, leveraging Next.js and Webpack. • Experience in developing and deploying enterprise applications for business processes using Next.js and Express.js. • Experience in implementing resolvers for diverse data sources, including Active Directory, Entra ID, various databases, and REST/SOAP APIs. • Capable of understanding complex data requirements and designing GraphQL schemas, including integrating guardrails and security measures within GraphQL schema implementations. • Knowledge of TypeScript-based development and deployment in cloud serverless or containerized environments. • Knowledge of integrating systems with LDAP, Entra ID and Active Directory (AD). • Knowledge of cloud IAM solutions and services offered by Microsoft Azure and other cloud providers. Preferred Qualifications: • Proficiency in scripting languages such as TypeScript, JavaScript and .NET for automating IAM workflows and processes. • Knowledge of frameworks like React and front-end technologies, including HTML, CSS and TypeScript/JavaScript. • Skilled in building and deploying web applications via CI/CD pipelines using GitHub Actions or Azure DevOps, including use of GitHub and Azure DevOps for version control and CI/CD pipeline management. • Expertise in deploying, managing and monitoring applications in cloud environments like Microsoft Azure or Google Cloud. 

Key Responsibilities

1. Ensure Timely Resolution And Quality Compliance Of Escalated Incidents Related To Iam Operations, Utilizing Cyberark Pam Technologies For Effective Incident Management As Per The Established Slas.
2. Mentor Team Members And Administrators On Iam Best Practices, While Preparing Standard Operating Procedures (Sops) And Maintaining Comprehensive Documentation To Promote Knowledge Sharing Within The Team.
3. Validate Change Order Implementation Plans And Ensure Compliance With Human Error Protocols, Actively Participating In Capacity Planning Discussions To Optimize Resource Allocation.
4. Foster Positive Customer Relationships By Engaging In Customer Meetings To Gather Feedback And Understand Operational Challenges, Ensuring High Levels Of Customer Satisfaction.
5. Conduct Thorough Analyses, Including Root Cause Analysis And Trend Analysis, To Validate Findings And Prepare Performance Reports For Presentation To Key Business Stakeholders.

Skill Requirements

1. Strong Understanding Of Iam Principles And Cyberark Pam Technologies, Specifically Vault, Pvwa, Cpm, And Psm.
2. Proficient In Incident Management Processes And Adherence To Sla Requirements.
3. Excellent Documentation Skills With The Ability To Create Sops And Maintain Knowledge Bases.
4. Strong Analytical Skills For Conducting Root Cause And Trend Analysis.
5. Effective Communication And Stakeholder Management Skills.

Other Requirements

• Strong problem-solving abilities with hands-on experience in debugging and resolving system errors. • Experience in managing and working with various database solutions, including Azure SQL, Oracle and NoSQL databases. • Knowledge of IAM processes in enterprise environments, with a focus on security posture and compliance implementation, and application security best practices and tools for safeguarding enterprise systems.

Information at a Glance

Why HCLTech?

At HCLTech, you'll supercharge your potential. You'll find your career. And you'll find your spark. All at a place that knows that helping its customers stay on top starts by putting its people first.

HCLTech is a global technology company, home to more than 226,300 people across 60 countries, delivering industry-leading capabilities centered around digital, engineering, cloud and AI, powered by a broad portfolio of technology services and products. We work with clients across all major verticals, providing industry solutions for Financial Services, Manufacturing, Life Sciences and Healthcare, Technology and Services, Telecom and Media, Retail and CPG, and Public Services. Consolidated revenues as of 12 months ending December 2025 totaled $14.5 billion.

23 Benefits At HCLTech, we believe in empowering our employees with comprehensive benefits that support their professional growth and enhance their well-being. When you sign up for a career with us, you gain access to: https://rmkcdn.successfactors.com/147eb21f/a701dca9-f32d-4fc9-9447-6.svg Industry-benchmarked compensation https://rmkcdn.successfactors.com/147eb21f/b0c54381-ddcc-4a33-9b35-9.svg Best-in-class healthcare benefits https://rmkcdn.successfactors.com/147eb21f/b73027be-7aae-4d36-a090-4.svg Personal time off https://rmkcdn.successfactors.com/147eb21f/d5b4fdfd-2e99-4e26-9878-9.svg Maternity and paternity benefits https://rmkcdn.successfactors.com/147eb21f/3d42b0fc-4652-435a-9ece-c.svg Access to skills / higher education programs/resources https://rmkcdn.successfactors.com/147eb21f/aeddeaf2-9e25-4584-ad11-d.svg Discounts on products and services via Benefit Box https://rmkcdn.successfactors.com/147eb21f/a9609a3b-2700-4b3c-9d90-a.svg Participate in CSR programs and live life with a purpose https://rmkcdn.successfactors.com/147eb21f/c6e33851-710f-4634-bd69-f.svg Opportunities to grow and advance your career Note: The benefits listed above vary depending on the nature of your employment and the country where you work. Some benefits may be available in some countries but not in all.