SME - MS Windows,Endpoint Management,Hyper-V,MS Cluster Server
United States
Apply now
Job Description
SME - MS Windows,Endpoint Management,Hyper-V,MS Cluster Server
Others, Washington

Job Summary

Seeking a Cloud Operations / Systems Engineer (5–8 yrs) to manage enterprise cloud infrastructure, production systems, and mission-critical hybrid environments. Role focuses on platform stability, operational continuity, infrastructure servicing, environment health, and incident remediation.

Key Responsibilities

Job Responsibilities : 1. Cloud Infrastructure Operations & Environment Sustainment • Manage LH/SH/Internal Production environments ensuring availability and stability • Maintain OEM baselines, security compliance, and servicing alignment • Execute patching, firmware updates, and configuration management • Monitor compute, storage, virtualization, and infrastructure health ________________________________________ 2. Patch Management & Servicing Operations • Execute patch deployments, firmware upgrades, and servicing cycles • Validate patches, hotfixes, and servicing milestones • Perform rollback validation and post-servicing verification ________________________________________ 3. Environment Monitoring & Systems Reliability • Monitor infrastructure telemetry, performance, and stability • Conduct health assessments across compute, storage, and hardware layers • Identify anomalies, recurring failures, and utilization risks • Improve monitoring to reduce downtime and enhance resilience ________________________________________ 4. Incident Management & Root Cause Analysis • Investigate failures, servicing issues, and instability scenarios • Manage IcM incidents and ADO defects end-to-end • Analyze logs, telemetry, and hardware alerts ________________________________________ 5. Hardware Monitoring & Infrastructure Stability • Monitor OEM and lab hardware health • Perform hardware validation and firmware checks • Support diagnostics, remediation, and maintenance tracking • Ensure infrastructure stability and operational continuity

Skill Requirements

Skill Requirement : Core Competencies • Cloud Infrastructure Operations • Windows/Linux Systems Administration • Azure DevOps (ADO) Operations & Incident Management (ICM) • Enterprise Patch & Release Servicing • Virtualization & Hybrid Environment Support 

Other Requirements

Job Description : 1. Cloud Infrastructure Operations & Environment Sustainment\\\\r\\\\n• Manage LH/SH/Internal Production environments ensuring availability and stability\\\\r\\\\n• Maintain OEM baselines, security compliance, and servicing alignment\\\\r\\\\n• Execute patching, firmware updates, and configuration management\\\\r\\\\n• Monitor compute, storage, virtualization, and infrastructure health\\\\r\\\\n________________________________________\\\\r\\\\n2. Patch Management & Servicing Operations\\\\r\\\\n• Execute patch deployments, firmware upgrades, and servicing cycles\\\\r\\\\n• Validate patches, hotfixes, and servicing milestones\\\\r\\\\n• Perform rollback validation and post-servicing verification\\\\r\\\\n________________________________________\\\\r\\\\n3. Environment Monitoring & Systems Reliability\\\\r\\\\n• Monitor infrastructure telemetry, performance, and stability\\\\r\\\\n• Conduct health assessments across compute, storage, and hardware layers\\\\r\\\\n• Identify anomalies, recurring failures, and utilization risks\\\\r\\\\n• Improve monitoring to reduce downtime and enhance resilience\\\\r\\\\n________________________________________\\\\r\\\\n4. Incident Management & Root Cause Analysis\\\\r\\\\n• Investigate failures, servicing issues, and instability scenarios\\\\r\\\\n• Manage IcM incidents and ADO defects end-to-end\\\\r\\\\n• Analyze logs, telemetry, and hardware alerts\\\\r\\\\n________________________________________\\\\r\\\\n5. Hardware Monitoring & Infrastructure Stability\\\\r\\\\n• Monitor OEM and lab hardware health\\\\r\\\\n• Perform hardware validation and firmware checks\\\\r\\\\n• Support diagnostics, remediation, and maintenance tracking\\\\r\\\\n• Ensure infrastructure stability and operational continuity\\\\r\\\\n
Maximum Salary (US):  122000
Minimum Salary (US):  82000
Apply now
Information at a Glance

Why HCLTech?

At HCLTech, you'll supercharge your potential. You'll find your career. And you'll find your spark. All at a place that knows that helping its customers stay on top starts by putting its people first.

HCLTech is a global technology company, home to more than 223,000 people across 60 countries, delivering industry-leading capabilities centered around digital, engineering, cloud and AI, powered by a broad portfolio of technology services and products. We work with clients across all major verticals, providing industry solutions for Financial Services, Manufacturing, Life Sciences and Healthcare, Technology and Services, Telecom and Media, Retail and CPG, and Public Services. Consolidated revenues as of 12 months ending June 2026 totaled $14.8 billion. 

 

Compensation and Benefits

A candidate’s pay within the range will depend on their skills, experience, education, and other factors permitted by law. This role may also be eligible for performance-based bonuses subject to company policies. In addition, this role is eligible for the following benefits subject to company policies: medical, dental, vision, pharmacy, life, accidental death & dismemberment, and disability insurance; employee assistance program; 401(k) retirement plan; 10 days of paid time off per year (some positions are eligible for need-based leave with no designated number of leave days per year); and 10 paid holidays per year.