SME - Microsoft 365 Administration
India
Job Description
SME - Microsoft 365 Administration
Noida, Uttar Pradesh

Job Summary

The 0365/Active Directory Specialist is responsible for the administration, maintenance, and support of Microsoft Office 365 and Active Directory environments. This role ensures seamless integration, security, and performance within enterprise IT infrastructure, focusing on user management, authentication, and access control.

Key Responsibilities

Manage and administer Office 365 and Active Directory services, including user provisioning, group policies, and permissions. • Monitor system performance, troubleshoot issues, and implement solutions for optimal service delivery. • Support migration projects, upgrades, and integration of new technologies within the O365 and AD environments. • Ensure compliance with security protocols, conduct regular audits, and respond to incidents related to identity and access management. • Collaborate with IT teams to automate processes, improve workflows, and maintain documentation. 
3. Validate Change Order Implementation Plans And Ensure Compliance With Human Error Protocols, Actively Participating In Capacity Planning To Optimize Resource Allocation.
4. Foster Positive Customer Feedback And Satisfaction By Actively Engaging In Customer Meetings To Identify And Address Issues Within O365 Environments.
5. Conduct Thorough Analyses, Including Root Cause Analysis And Trend Analysis, To Compile Reports That Facilitate Performance Improvements, Presenting Findings To Key Business Stakeholders.

Skill Requirements

 Bachelor’s degree in Computer Science, Information Technology, or related field. • Proven experience with Office 365 administration and Active Directory management. • Strong understanding of security best practices, identity management, and cloud integration. • Excellent troubleshooting, communication, and organizational skills. • Relevant certifications (e.g., Microsoft Certified: Azure Administrator, MS-100, MS-101) are preferred. 

Other Requirements

Bachelor’s degree in Computer Science, Information Technology, or related field. • Proven experience with Office 365 administration and Active Directory management. • Strong understanding of security best practices, identity management, and cloud integration. • Excellent troubleshooting, communication, and organizational skills. • Relevant certifications (e.g., Microsoft Certified: Azure Administrator, MS-100, MS-101) are preferred.

Information at a Glance

Why HCLTech?

At HCLTech, you'll supercharge your potential. You'll find your career. And you'll find your spark. All at a place that knows that helping its customers stay on top starts by putting its people first.

HCLTech is a global technology company, home to more than 226,300 people across 60 countries, delivering industry-leading capabilities centered around digital, engineering, cloud and AI, powered by a broad portfolio of technology services and products. We work with clients across all major verticals, providing industry solutions for Financial Services, Manufacturing, Life Sciences and Healthcare, Technology and Services, Telecom and Media, Retail and CPG, and Public Services. Consolidated revenues as of 12 months ending December 2025 totaled $14.5 billion.

23 Benefits At HCLTech, we believe in empowering our employees with comprehensive benefits that support their professional growth and enhance their well-being. When you sign up for a career with us, you gain access to: https://rmkcdn.successfactors.com/147eb21f/a701dca9-f32d-4fc9-9447-6.svg Industry-benchmarked compensation https://rmkcdn.successfactors.com/147eb21f/b0c54381-ddcc-4a33-9b35-9.svg Best-in-class healthcare benefits https://rmkcdn.successfactors.com/147eb21f/b73027be-7aae-4d36-a090-4.svg Personal time off https://rmkcdn.successfactors.com/147eb21f/d5b4fdfd-2e99-4e26-9878-9.svg Maternity and paternity benefits https://rmkcdn.successfactors.com/147eb21f/3d42b0fc-4652-435a-9ece-c.svg Access to skills / higher education programs/resources https://rmkcdn.successfactors.com/147eb21f/aeddeaf2-9e25-4584-ad11-d.svg Discounts on products and services via Benefit Box https://rmkcdn.successfactors.com/147eb21f/a9609a3b-2700-4b3c-9d90-a.svg Participate in CSR programs and live life with a purpose https://rmkcdn.successfactors.com/147eb21f/c6e33851-710f-4634-bd69-f.svg Opportunities to grow and advance your career Note: The benefits listed above vary depending on the nature of your employment and the country where you work. Some benefits may be available in some countries but not in all.