SME - Microsoft Forefront Identity Manager, Azure Active Directory
India
Job Description
SME - Microsoft Forefront Identity Manager, Azure Active Directory

Job Summary

The Subject Matter Expert (Support & Ops) plays a pivotal role in ensuring timely resolution of escalations and incidents within the Support & Operations team. This position requires a strong understanding of Microsoft Identity Manager and Active Directory, ensuring compliance with service level agreements (SLAs) while maintaining high-quality standards. By leveraging technical expertise, this role aims to enhance customer satisfaction through effective communication and proactive problem-solving.

Key Responsibilities

  • Work in an agile development team building in-house digital products on password protection, privileged access management and enterprise integration for corporate users.
  • Interpret functional specifications of new features to produce test plans and evolve test strategies
  • Produce acceptance criteria for functional and non-functional requirements, clearly outlining the boundary conditions for applications logic.
  • Design and implement scripts and data for integration and system tests.
  • Build and deploy test automation for unit testing, integration testing and regression testing in the Azure CI/CD pipeline for both API & UI.
  • Produce and maintain regression test procedures.
  • Organize UATs, document results and feed bug report to the dev team.
  • Facilitate bp internal security testing activities.
  • Participate and contribute to the root-cause analysis and bug-fixing activities.
  • Provide quality assurance input at all technical discussions and agile ceremonies.
  • Ensure the quality and coverage of tests meets bp standards and regulated guidelines.
  • Accountable for all quality aspects for the product.

Skill Requirements

1. Proficiency In Microsoft Identity Manager And Active Directory
2. Strong Analytical Skills For Incident Analysis And Reporting
3. Familiarity With Operational Processes, Including Sla Management And Capacity Planning
4. Excellent Communication And Presentation Skills To Liaise With Stakeholders

Other Requirements

1. Optional But Valuable: Microsoft Certified: Identity And Access Administrator Associate
2. Optional But Valuable: Itil Foundation Certificatio
Information at a Glance

Why HCLTech?

At HCLTech, you'll supercharge your potential. You'll find your career. And you'll find your spark. All at a place that knows that helping its customers stay on top starts by putting its people first.

HCLTech is a global technology company, home to more than 226,300 people across 60 countries, delivering industry-leading capabilities centered around digital, engineering, cloud and AI, powered by a broad portfolio of technology services and products. We work with clients across all major verticals, providing industry solutions for Financial Services, Manufacturing, Life Sciences and Healthcare, Technology and Services, Telecom and Media, Retail and CPG, and Public Services. Consolidated revenues as of 12 months ending December 2025 totaled $14.5 billion.

23 Benefits At HCLTech, we believe in empowering our employees with comprehensive benefits that support their professional growth and enhance their well-being. When you sign up for a career with us, you gain access to: https://rmkcdn.successfactors.com/147eb21f/a701dca9-f32d-4fc9-9447-6.svg Industry-benchmarked compensation https://rmkcdn.successfactors.com/147eb21f/b0c54381-ddcc-4a33-9b35-9.svg Best-in-class healthcare benefits https://rmkcdn.successfactors.com/147eb21f/b73027be-7aae-4d36-a090-4.svg Personal time off https://rmkcdn.successfactors.com/147eb21f/d5b4fdfd-2e99-4e26-9878-9.svg Maternity and paternity benefits https://rmkcdn.successfactors.com/147eb21f/3d42b0fc-4652-435a-9ece-c.svg Access to skills / higher education programs/resources https://rmkcdn.successfactors.com/147eb21f/aeddeaf2-9e25-4584-ad11-d.svg Discounts on products and services via Benefit Box https://rmkcdn.successfactors.com/147eb21f/a9609a3b-2700-4b3c-9d90-a.svg Participate in CSR programs and live life with a purpose https://rmkcdn.successfactors.com/147eb21f/c6e33851-710f-4634-bd69-f.svg Opportunities to grow and advance your career Note: The benefits listed above vary depending on the nature of your employment and the country where you work. Some benefits may be available in some countries but not in all.