SME - Microsoft Intune
India
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Job Description
SME - Microsoft Intune
Noida, Uttar Pradesh

Job Summary

The Intune L3 Resource is responsible for providing advanced support and administration for Microsoft Intune environments. This role ensures seamless device management, security compliance, and troubleshooting at the enterprise level. The individual will act as an escalation point for complex issues and collaborate closely with IT teams to optimize mobile device management strategies.

Key Responsibilities

Serve as the primary escalation point for Intune-related incidents and requests at Level 3. • Manage and administer Intune policies, configurations, and deployments for mobile devices and desktops. • Troubleshoot and resolve complex technical issues related to device enrollment, application deployment, and compliance policies. • Work with security teams to implement and maintain device security standards and compliance. • Document solutions, processes, and best practices for internal knowledge sharing. • Provide guidance and mentorship to L1 and L2 support teams. • Participate in Intune upgrade projects, migrations, and integration with other Microsoft 365 services. 

Skill Requirements

Expertise in Microsoft Intune administration and device management. • Strong understanding of Windows, iOS, and Android device platforms. • Experience with Azure Active Directory, Conditional Access, and Mobile Application Management (MAM). • Proficiency in PowerShell scripting for automation and troubleshooting. • Ability to analyze logs, debug issues, and provide root cause analysis.

Other Requirements

Project management experience is a plus. • ITIL certification or familiarity with IT service management best practices. • Strong problem-solving and analytical abilities. • Ability to work independently and as part of a team in a fast-paced environment. • Continuous learning mindset and adaptability to new technologies. Project management experience is a plus. • ITL certification or familiarity with IT service management best practices. • Strong problem-solving and analytical abilities. • Ability to work independently and as part of a team in a fast-paced environment. • Continuous learning mindset and adaptability to new technologies. 
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Information at a Glance

Why HCLTech?

At HCLTech, you'll supercharge your potential. You'll find your career. And you'll find your spark. All at a place that knows that helping its customers stay on top starts by putting its people first.

HCLTech is a global technology company, home to more than 226,300 people across 60 countries, delivering industry-leading capabilities centered around digital, engineering, cloud and AI, powered by a broad portfolio of technology services and products. We work with clients across all major verticals, providing industry solutions for Financial Services, Manufacturing, Life Sciences and Healthcare, Technology and Services, Telecom and Media, Retail and CPG, and Public Services. Consolidated revenues as of 12 months ending December 2025 totaled $14.5 billion.
23 Benefits At HCLTech, we believe in empowering our employees with comprehensive benefits that support their professional growth and enhance their well-being. When you sign up for a career with us, you gain access to: https://rmkcdn.successfactors.com/147eb21f/a701dca9-f32d-4fc9-9447-6.svg Industry-benchmarked compensation https://rmkcdn.successfactors.com/147eb21f/b0c54381-ddcc-4a33-9b35-9.svg Best-in-class healthcare benefits https://rmkcdn.successfactors.com/147eb21f/b73027be-7aae-4d36-a090-4.svg Personal time off https://rmkcdn.successfactors.com/147eb21f/d5b4fdfd-2e99-4e26-9878-9.svg Maternity and paternity benefits https://rmkcdn.successfactors.com/147eb21f/3d42b0fc-4652-435a-9ece-c.svg Access to skills / higher education programs/resources https://rmkcdn.successfactors.com/147eb21f/aeddeaf2-9e25-4584-ad11-d.svg Discounts on products and services via Benefit Box https://rmkcdn.successfactors.com/147eb21f/a9609a3b-2700-4b3c-9d90-a.svg Participate in CSR programs and live life with a purpose https://rmkcdn.successfactors.com/147eb21f/c6e33851-710f-4634-bd69-f.svg Opportunities to grow and advance your career Note: The benefits listed above vary depending on the nature of your employment and the country where you work. Some benefits may be available in some countries but not in all.