Job Summary
Level: Senior / Lead Individual Contributor (IC) with Product Ownership responsibilities and enterprise-wide application management accountability. Responsibilities in the Role • Act as the Application Manager for assigned application portfolios and related technologies. • Define and maintain product roadmaps, lifecycle strategies, and operational standards. • Gather business requirements and prioritize application enhancements and upgrades. • Research, evaluate and recommend alternative applications, including open-source solutions, when existing products reach end-of-support, are discontinued by vendors, or no longer meet business requirements. • Manage the complete lifecycle of enterprise applications, including onboarding, testing, version upgrades, release planning and migrations. • Review application vendor roadmaps and product announcements / Upcoming features. • Provide recommendations for application optimization and cost savings. • Track Application license usage, contracts / Purchase process, and subscription renewals. • Manage application governance, Security compliance, and service quality throughout the application lifecycle. • Collaborate with Product Manager, Product Owner, business stakeholders, security teams, architecture teams, delivery teams and vendors. • Continuously monitor application security vulnerabilities and emerging threats. • Identify, assess, and remediate vulnerabilities using: CVE (Common Vulnerabilities and Exposures), CVSS Scoring, Security Bulletins, Vendor Advisories, Threat Intelligence Feeds. • Evaluate vulnerability impact on enterprise environments and provide risk assessments. • Coordinate remediation activities and security patch / fix deployments. • Ensure software adheres to organizational security, legal, and compliance requirements. • Maintain software inventory dashboards and tracking compliance target. • Point of contact for all escalated incidents / requests related to applications in Scope. • Responsible for Change and Problem Management. • Provide required inputs to stakeholders involved in case of critical incidents like outages. • Develop operational procedures, SOP and knowledge articles. • Lead troubleshooting and root-cause analysis activities. • Provide technical leadership and mentoring to engineering / delivery teams. • To be proactive and have an Agile mindset to manage and execute Agile Scrum activities. • Drive continuous improvement initiatives across application management services. Experience: 8 - 12 years of experience in Systems Engineering, Enterprise Application Life Cycle Management, and End User Computing in large-scale environments. Abilities/skills required: SCCM/Intune Windows 11 Core Applications life Cycle management & Troubleshooting < Browser, 7-Zip, Adobe etc.> Operating Systems: Windows 11 / Windows Server OS Product Owner or Agile Certifications ITIL Foundation or equivalent Change / Incident/ Problem Management Microsoft Security Certifications (Vulnerability Management). Profile Abilities/skills required: SCCM/Intune Windows 11 Core Applications life Cycle management & Troubleshooting < Browser, 7-Zip, Adobe etc.> Operating Systems: Windows 11 / Windows Server OS Product Owner or Agile Certifications ITIL Foundation or equivalent Change / Incident/ Problem Management Microsoft Security Certifications (Vulnerability Management).
Key Responsibilities
Level: Senior / Lead Individual Contributor (IC) with Product Ownership responsibilities and enterprise-wide application management accountability. Responsibilities in the Role • Act as the Application Manager for assigned application portfolios and related technologies. • Define and maintain product roadmaps, lifecycle strategies, and operational standards. • Gather business requirements and prioritize application enhancements and upgrades. • Research, evaluate and recommend alternative applications, including open-source solutions, when existing products reach end-of-support, are discontinued by vendors, or no longer meet business requirements. • Manage the complete lifecycle of enterprise applications, including onboarding, testing, version upgrades, release planning and migrations. • Review application vendor roadmaps and product announcements / Upcoming features. • Provide recommendations for application optimization and cost savings. • Track Application license usage, contracts / Purchase process, and subscription renewals. • Manage application governance, Security compliance, and service quality throughout the application lifecycle. • Collaborate with Product Manager, Product Owner, business stakeholders, security teams, architecture teams, delivery teams and vendors. • Continuously monitor application security vulnerabilities and emerging threats. • Identify, assess, and remediate vulnerabilities using: CVE (Common Vulnerabilities and Exposures), CVSS Scoring, Security Bulletins, Vendor Advisories, Threat Intelligence Feeds. • Evaluate vulnerability impact on enterprise environments and provide risk assessments. • Coordinate remediation activities and security patch / fix deployments. • Ensure software adheres to organizational security, legal, and compliance requirements. • Maintain software inventory dashboards and tracking compliance target. • Point of contact for all escalated incidents / requests related to applications in Scope. • Responsible for Change and Problem Management. • Provide required inputs to stakeholders involved in case of critical incidents like outages. • Develop operational procedures, SOP and knowledge articles. • Lead troubleshooting and root-cause analysis activities. • Provide technical leadership and mentoring to engineering / delivery teams. • To be proactive and have an Agile mindset to manage and execute Agile Scrum activities. • Drive continuous improvement initiatives across application management services. Experience: 8 - 12 years of experience in Systems Engineering, Enterprise Application Life Cycle Management, and End User Computing in large-scale environments. Abilities/skills required: SCCM/Intune Windows 11 Core Applications life Cycle management & Troubleshooting < Browser, 7-Zip, Adobe etc.> Operating Systems: Windows 11 / Windows Server OS Product Owner or Agile Certifications ITIL Foundation or equivalent Change / Incident/ Problem Management Microsoft Security Certifications (Vulnerability Management). Profile Abilities/skills required: SCCM/Intune Windows 11 Core Applications life Cycle management & Troubleshooting < Browser, 7-Zip, Adobe etc.> Operating Systems: Windows 11 / Windows Server OS Product Owner or Agile Certifications ITIL Foundation or equivalent Change / Incident/ Problem Management Microsoft Security Certifications (Vulnerability Management).
Skill Requirements
Level: Senior / Lead Individual Contributor (IC) with Product Ownership responsibilities and enterprise-wide application management accountability. Responsibilities in the Role • Act as the Application Manager for assigned application portfolios and related technologies. • Define and maintain product roadmaps, lifecycle strategies, and operational standards. • Gather business requirements and prioritize application enhancements and upgrades. • Research, evaluate and recommend alternative applications, including open-source solutions, when existing products reach end-of-support, are discontinued by vendors, or no longer meet business requirements. • Manage the complete lifecycle of enterprise applications, including onboarding, testing, version upgrades, release planning and migrations. • Review application vendor roadmaps and product announcements / Upcoming features. • Provide recommendations for application optimization and cost savings. • Track Application license usage, contracts / Purchase process, and subscription renewals. • Manage application governance, Security compliance, and service quality throughout the application lifecycle. • Collaborate with Product Manager, Product Owner, business stakeholders, security teams, architecture teams, delivery teams and vendors. • Continuously monitor application security vulnerabilities and emerging threats. • Identify, assess, and remediate vulnerabilities using: CVE (Common Vulnerabilities and Exposures), CVSS Scoring, Security Bulletins, Vendor Advisories, Threat Intelligence Feeds. • Evaluate vulnerability impact on enterprise environments and provide risk assessments. • Coordinate remediation activities and security patch / fix deployments. • Ensure software adheres to organizational security, legal, and compliance requirements. • Maintain software inventory dashboards and tracking compliance target. • Point of contact for all escalated incidents / requests related to applications in Scope. • Responsible for Change and Problem Management. • Provide required inputs to stakeholders involved in case of critical incidents like outages. • Develop operational procedures, SOP and knowledge articles. • Lead troubleshooting and root-cause analysis activities. • Provide technical leadership and mentoring to engineering / delivery teams. • To be proactive and have an Agile mindset to manage and execute Agile Scrum activities. • Drive continuous improvement initiatives across application management services. Experience: 8 - 12 years of experience in Systems Engineering, Enterprise Application Life Cycle Management, and End User Computing in large-scale environments. Abilities/skills required: SCCM/Intune Windows 11 Core Applications life Cycle management & Troubleshooting < Browser, 7-Zip, Adobe etc.> Operating Systems: Windows 11 / Windows Server OS Product Owner or Agile Certifications ITIL Foundation or equivalent Change / Incident/ Problem Management Microsoft Security Certifications (Vulnerability Management). Profile Abilities/skills required: SCCM/Intune Windows 11 Core Applications life Cycle management & Troubleshooting < Browser, 7-Zip, Adobe etc.> Operating Systems: Windows 11 / Windows Server OS Product Owner or Agile Certifications ITIL Foundation or equivalent Change / Incident/ Problem Management Microsoft Security Certifications (Vulnerability Management).