SME - Network LAN/WAN
India
Job Description
SME - Network LAN/WAN
Bengaluru, Karnataka

Job Summary

  • Senior Packet Core operations Engineer
  • The core mission of Packet Core operations is to build and manage a robust, standardized, and flexible to revolutionize how mobile networks are built and operated by embracing cloud-native principles and open technologies. Its attractiveness lies in its ability to enable service convergence, drive innovation, reduce operational complexities for service providers, and deliver a superior, richer communication experience for end-users, positioning it as a cornerstone of modern telecommunications.

Key Responsibilities

  • "Responsible for the day-to-day operation and support of MME, SGW, PGW, SMF, AMF, UPF  nodes.
  • Possess a solid understanding of Diameter, GTP & S1Ap Protocol.
  • Troubleshoot incidents to identify the root cause and ensure swift and effective resolution.
  • Leverage Kubernetes for networking and container orchestration, ensuring smooth integration and automation with network infrastructure.
  • Demonstrate an understanding of cloud basics, including cloud networking and the ability to automate network-related tasks in a cloud environment.
  • Perform regular technical analysis to ensure the optimization, readiness, and quality of nodes.
  • Collaborate with internal teams, and vendors to resolve escalated technical issues and implement corrective actions.
  • Ensure timely and accurate incident reporting, documentation, and communication to stakeholders.
  •  Identify performance bottlenecks, capacity issues, and potential service impacts.
  •  Implement optimization strategies to enhance network efficiency, call success rates, and user experience.
  • Provide operational support for new service launches, network expansions, and technology trials.
  • Plan, schedule, and execute complex network changes, upgrades, and configurations on Packet Core elements with minimal service disruption.
  • Collaborate with planning, engineering, and project teams on network design, deployment, and integration activities."

Skill Requirements

§Responsible for the day-to-day operation and support of MME, SGW, PGW, SMF, AMF, UPF  nodes.
§Possess a solid understanding of Diameter, GTP & S1Ap Protocol.
§Troubleshoot incidents to identify the root cause and ensure swift and effective resolution.
§Leverage Kubernetes for networking and container orchestration, ensuring smooth integration and automation with network infrastructure.
§Demonstrate an understanding of cloud basics, including cloud networking and the ability to automate network-related tasks in a cloud environment.
§Perform regular technical analysis to ensure the optimization, readiness, and quality of nodes.
§Collaborate with internal teams, and vendors to resolve escalated technical issues and implement corrective actions.
§Ensure timely and accurate incident reporting, documentation, and communication to stakeholders.
§ Identify performance bottlenecks, capacity issues, and potential service impacts.
§ Implement optimization strategies to enhance network efficiency, call success rates, and user experience.
§Provide operational support for new service launches, network expansions, and technology trials.
Plan, schedule, and execute complex network changes, upgrades, and configurations on Packet Core elements with minimal service disruption.
§Collaborate with planning, engineering, and project teams on network design, deployment, and integration activities.

 

Other Requirements

  • "Core Packet Core Operations SME: Incidnet Management , Configuration Management, Performance Management with Excellent analytical and problem-solving skills with a focus on delivering high-quality results.
  •  
  • English ability - Fluent
  • Japanese - Optional
  •  
  • Strong verbal and written communication skills, with the ability to articulate complex technical concepts clearly to both technical and non-technical audiences."
Information at a Glance

Why HCLTech?

At HCLTech, you'll supercharge your potential. You'll find your career. And you'll find your spark. All at a place that knows that helping its customers stay on top starts by putting its people first.

HCLTech is a global technology company, home to more than 223,000 people across 60 countries, delivering industry-leading capabilities centered around digital, engineering, cloud and AI, powered by a broad portfolio of technology services and products. We work with clients across all major verticals, providing industry solutions for Financial Services, Manufacturing, Life Sciences and Healthcare, Technology and Services, Telecom and Media, Retail and CPG, and Public Services. Consolidated revenues as of 12 months ending June 2026 totaled $14.8 billion.