SME - Network LAN/WAN
India
Job Description
SME - Network LAN/WAN
Chennai, Tamil Nadu

Job Summary

Very strong IP networking skills. Strong written and oral communication skills. 4-7 years of work experience in Networking domain. Good knowledge in Networking troubleshooting. CCNA education courses or certification. Knowledge and experience troubleshooting the first 4 layers of the OSI model.  physical, data link, network, transport. Has worked with and troubleshooted broadband connections  . Metro E. Broadband (cable, fiber, dsl) connections. any WAN circuits. Experience supporting WAN circuit and working with LECs troubleshooting WAN circuits. \r\n6. Experience supporting VOIP network in production environment. Routing and switching  Configuring  . troubleshooting \r\n8. Cisco CLI proficiency. Education or practical experience with sdwan troubleshooting/deployment:  Viptela vmanage  . Velocloud orchestrator. silver peak Extended Frontline network analyst Job description: entire frontline description PLUS the following  . Knowledge and experience with CUCM and CUC (4-7) years of CUCM experience which includes educational experience)  . Complete voice call flow comprehension. Experience supporting VOIP network / SIP in a cisco centric network .Experience working with phone providers troubleshooting calls for analog lines / VOIP. 7+ years of customer service within network space, preferably over the phone remote support. This position is for a network support analyst who will be supporting data and voice in a production network environment working with over a dozen different network equipment and platforms.

Key Responsibilities

Very strong IP networking skills. Strong written and oral communication skills. 4-7 years of work experience in Networking domain. Good knowledge in Networking troubleshooting. CCNA education courses or certification. Knowledge and experience troubleshooting the first 4 layers of the OSI model.  physical, data link, network, transport. Has worked with and troubleshooted broadband connections  . Metro E. Broadband (cable, fiber, dsl) connections. any WAN circuits. Experience supporting WAN circuit and working with LECs troubleshooting WAN circuits. \r\n6. Experience supporting VOIP network in production environment. Routing and switching  Configuring  . troubleshooting \r\n8. Cisco CLI proficiency. Education or practical experience with sdwan troubleshooting/deployment:  Viptela vmanage  . Velocloud orchestrator. silver peak Extended Frontline network analyst Job description: entire frontline description PLUS the following  . Knowledge and experience with CUCM and CUC (4-7) years of CUCM experience which includes educational experience)  . Complete voice call flow comprehension. Experience supporting VOIP network / SIP in a cisco centric network .Experience working with phone providers troubleshooting calls for analog lines / VOIP. 7+ years of customer service within network space, preferably over the phone remote support. This position is for a network support analyst who will be supporting data and voice in a production network environment working with over a dozen different network equipment and platforms.

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Skill Requirements

Network Data LAN WAN

Other Requirements

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Information at a Glance

Why HCLTech?

At HCLTech, you'll supercharge your potential. You'll find your career. And you'll find your spark. All at a place that knows that helping its customers stay on top starts by putting its people first.

HCLTech is a global technology company, home to more than 223,000 people across 60 countries, delivering industry-leading capabilities centered around digital, engineering, cloud and AI, powered by a broad portfolio of technology services and products. We work with clients across all major verticals, providing industry solutions for Financial Services, Manufacturing, Life Sciences and Healthcare, Technology and Services, Telecom and Media, Retail and CPG, and Public Services. Consolidated revenues as of 12 months ending June 2026 totaled $14.8 billion.