SME - Oracle Administration,PostgreSQL,MYSQL, MS SQL
Spain
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Job Description
SME - Oracle Administration,PostgreSQL,MYSQL, MS SQL
Others, Barcelona

Job Summary

WMS Support Engineer – Key Requirements & ResponsibilitiesProvide L2 support for Warehouse Management Systems (WMS)Support core warehouse processes: inbound, outbound, inventory, picking, packing, shippingPerform SQL-based data analysis for issue investigation, validation, and RCAMonitor and troubleshoot EDI transactions and integration failuresCoordinate with business users, IT teams, and external partners for resolutionSupport production incidents, service requests, and minor enhancementsMaintain support documentation, SOPs, and knowledge articlesProvide support during business‑critical and peak warehouse operations

Key Responsibilities

1. Ensure Timely Resolution And Quality Compliance Of Escalated Incidents By Performing In-Depth Analyses Using Oracle Administration And Postgresql Tools, Adhering To The Agreed Slas.
2. Mentor Team Members And Create Standard Operating Procedures (Sops) That Document Processes And Best Practices In Oracle And Postgresql Administration, Ensuring Knowledge Sharing Across The Team.
3. Validate Change Order Implementation Plans And Human Error Compliance, Utilizing Postgresql And Oracle Administration Skills To Participate In Capacity Planning Discussions And Activities.
4. Engage Actively In Customer Meetings To Gather Feedback And Address Issues, Leveraging Your Expertise In Oracle And Postgresql To Enhance Customer Satisfaction And Build Strong Relationships.
5. Conduct Thorough Analyses, Including Root Cause Analysis And Trend Analysis, Using Oracle And Postgresql Data To Generate Reports That Facilitate Performance Improvements, Presenting Insights To Key Business Stakeholders.

Skill Requirements

Skills & QualificationsFluent in English and Spanish (written and verbal)Strong WMS functional and technical knowledgeHands-on experience with SQL queriesWorking knowledge of EDI concepts and transactionsUnderstanding of warehouse and supply chain operationsStrong analytical, troubleshooting, and communication skills

Other Requirements

1. Oracle Certification (Optional But Valuable).
2. Postgresql Certification (Optional But Valuable)
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Information at a Glance

Why HCLTech?

At HCLTech, you'll supercharge your potential. You'll find your career. And you'll find your spark. All at a place that knows that helping its customers stay on top starts by putting its people first.

HCLTech is a global technology company, home to more than 227,000 people across 60 countries, delivering industry-leading capabilities centered around digital, engineering, cloud and AI, powered by a broad portfolio of technology services and products. We work with clients across all major verticals, providing industry solutions for Financial Services, Manufacturing, Life Sciences and Healthcare, Technology and Services, Telecom and Media, Retail and CPG, and Public Services. Consolidated revenues as of 12 months ending March 2026 totaled $14.7 billion.