SME - Program & Project Management
India
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Job Description
SME - Program & Project Management
Pune, Maharashtra

Job Summary

Job Summary : Job Title Avaya Project Manager – Voice & UC Transformation Role Overview Lead large-scale Avaya transformation programs, including migration to modern platforms (e.g., Teams), ensuring delivery across technical architecture, vendors, and business stakeholders. Key Responsibilities • Own end-to-end delivery of Avaya migration / decommission programs • Define roadmap, milestones, and execution strategy • Manage vendors (Avaya, AudioCodes, carriers, OEMs) • Lead solution design discussions across VoIP / SIP / UC architecture • Identify and mitigate risks across networks, voice, and infrastructure • Drive stakeholder alignment (CIO, Infra, Business units) • Oversee rollout, cutover planning, and hypercare support • Track KPIs, budgets, and delivery timelines Technical Skills (Mandatory) • Strong expertise in VoIP and SIP architecture o SIP signaling, call flows, trunking, codecs, SBC design • Deep experience in Avaya platforms (Aura, CM, SM, SBC) • Working knowledge of: o AudioCodes SBC / gateways o Poly & Grandstream devices o Carrier and SIP trunk integrations • Good understanding of networking (QoS, latency, firewall/NAT for voice) Nice to Have • Experience in Microsoft Teams Voice / Direct Routing migrations • Exposure to enterprise-scale telecom transformation programs Experience & Qualifications • 8–15 years in telecom / VoIP / UC domain • Proven experience managing large migration / transformation programs • Strong project management skills (Agile / Waterfall / hybrid) • Engineering degree; PMP / Prince2 preferred

Key Responsibilities

Job Responsibilities : Job Title Avaya Project Manager – Voice & UC Transformation Role Overview Lead large-scale Avaya transformation programs, including migration to modern platforms (e.g., Teams), ensuring delivery across technical architecture, vendors, and business stakeholders. Key Responsibilities • Own end-to-end delivery of Avaya migration / decommission programs • Define roadmap, milestones, and execution strategy • Manage vendors (Avaya, AudioCodes, carriers, OEMs) • Lead solution design discussions across VoIP / SIP / UC architecture • Identify and mitigate risks across networks, voice, and infrastructure • Drive stakeholder alignment (CIO, Infra, Business units) • Oversee rollout, cutover planning, and hypercare support • Track KPIs, budgets, and delivery timelines Technical Skills (Mandatory) • Strong expertise in VoIP and SIP architecture o SIP signaling, call flows, trunking, codecs, SBC design • Deep experience in Avaya platforms (Aura, CM, SM, SBC) • Working knowledge of: o AudioCodes SBC / gateways o Poly & Grandstream devices o Carrier and SIP trunk integrations • Good understanding of networking (QoS, latency, firewall/NAT for voice) Nice to Have • Experience in Microsoft Teams Voice / Direct Routing migrations • Exposure to enterprise-scale telecom transformation programs Experience & Qualifications • 8–15 years in telecom / VoIP / UC domain • Proven experience managing large migration / transformation programs • Strong project management skills (Agile / Waterfall / hybrid) • Engineering degree; PMP / Prince2 preferred

Skill Requirements

Skill Requirement : Job Title Avaya Project Manager – Voice & UC Transformation Role Overview Lead large-scale Avaya transformation programs, including migration to modern platforms (e.g., Teams), ensuring delivery across technical architecture, vendors, and business stakeholders. Key Responsibilities • Own end-to-end delivery of Avaya migration / decommission programs • Define roadmap, milestones, and execution strategy • Manage vendors (Avaya, AudioCodes, carriers, OEMs) • Lead solution design discussions across VoIP / SIP / UC architecture • Identify and mitigate risks across networks, voice, and infrastructure • Drive stakeholder alignment (CIO, Infra, Business units) • Oversee rollout, cutover planning, and hypercare support • Track KPIs, budgets, and delivery timelines Technical Skills (Mandatory) • Strong expertise in VoIP and SIP architecture o SIP signaling, call flows, trunking, codecs, SBC design • Deep experience in Avaya platforms (Aura, CM, SM, SBC) • Working knowledge of: o AudioCodes SBC / gateways o Poly & Grandstream devices o Carrier and SIP trunk integrations • Good understanding of networking (QoS, latency, firewall/NAT for voice) Nice to Have • Experience in Microsoft Teams Voice / Direct Routing migrations • Exposure to enterprise-scale telecom transformation programs Experience & Qualifications • 8–15 years in telecom / VoIP / UC domain • Proven experience managing large migration / transformation programs • Strong project management skills (Agile / Waterfall / hybrid) • Engineering degree; PMP / Prince2 preferred

Other Requirements

Other Requirement : PM requirement with Avaya to teams migration knowledge
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Information at a Glance

Why HCLTech?

At HCLTech, you'll supercharge your potential. You'll find your career. And you'll find your spark. All at a place that knows that helping its customers stay on top starts by putting its people first.

HCLTech is a global technology company, home to more than 226,300 people across 60 countries, delivering industry-leading capabilities centered around digital, engineering, cloud and AI, powered by a broad portfolio of technology services and products. We work with clients across all major verticals, providing industry solutions for Financial Services, Manufacturing, Life Sciences and Healthcare, Technology and Services, Telecom and Media, Retail and CPG, and Public Services. Consolidated revenues as of 12 months ending December 2025 totaled $14.5 billion.
23 Benefits At HCLTech, we believe in empowering our employees with comprehensive benefits that support their professional growth and enhance their well-being. When you sign up for a career with us, you gain access to: https://rmkcdn.successfactors.com/147eb21f/a701dca9-f32d-4fc9-9447-6.svg Industry-benchmarked compensation https://rmkcdn.successfactors.com/147eb21f/b0c54381-ddcc-4a33-9b35-9.svg Best-in-class healthcare benefits https://rmkcdn.successfactors.com/147eb21f/b73027be-7aae-4d36-a090-4.svg Personal time off https://rmkcdn.successfactors.com/147eb21f/d5b4fdfd-2e99-4e26-9878-9.svg Maternity and paternity benefits https://rmkcdn.successfactors.com/147eb21f/3d42b0fc-4652-435a-9ece-c.svg Access to skills / higher education programs/resources https://rmkcdn.successfactors.com/147eb21f/aeddeaf2-9e25-4584-ad11-d.svg Discounts on products and services via Benefit Box https://rmkcdn.successfactors.com/147eb21f/a9609a3b-2700-4b3c-9d90-a.svg Participate in CSR programs and live life with a purpose https://rmkcdn.successfactors.com/147eb21f/c6e33851-710f-4634-bd69-f.svg Opportunities to grow and advance your career Note: The benefits listed above vary depending on the nature of your employment and the country where you work. Some benefits may be available in some countries but not in all.