SME - Program & Project Management
India
Apply now
Job Description
SME - Program & Project Management
Noida, Uttar Pradesh

Job Summary

Organizational Change Management (OCM) Lead is responsible for the human side of business transformation. They guide employees through shifts in technology (like ERP or HRIS implementations), business processes, or organizational structures. Their primary goal is to minimize resistance, maximize adoption, and ensure lasting business results

Key Responsibilities

Change Strategy & Impact Analysis: Assessing how upcoming changes will affect different departments, roles, and workflows.Stakeholder Management: Engaging with leadership, change champions, and end-users to secure buy-in across the organization.Communication Planning: Designing clear, tailored communication strategies to keep employees informed on the \"why\" and \"what\'s in it for them\".Training & Enablement: Collaborating with learning teams to develop role-based training programs that equip staff with the skills to use new systems efficiently.Adoption Tracking: Monitoring key performance indicators (KPIs) and feedback loops to measure how well the organization has adopted the new changes

Skill Requirements

Methodologies: Strong familiarity with frameworks like PROSCI, ADKAR, or ITIL.Soft Skills: Exceptional active listening, conflict resolution, stakeholder alignment, and executive presence.Experience: Typically 7 to 12 years of experience in change management, communications, or consulting, often managing large-scale global transitions

Other Requirements

NA
Apply now
Information at a Glance

Why HCLTech?

At HCLTech, you'll supercharge your potential. You'll find your career. And you'll find your spark. All at a place that knows that helping its customers stay on top starts by putting its people first.

HCLTech is a global technology company, home to more than 227,000 people across 60 countries, delivering industry-leading capabilities centered around digital, engineering, cloud and AI, powered by a broad portfolio of technology services and products. We work with clients across all major verticals, providing industry solutions for Financial Services, Manufacturing, Life Sciences and Healthcare, Technology and Services, Telecom and Media, Retail and CPG, and Public Services. Consolidated revenues as of 12 months ending March 2026 totaled $14.7 billion.