Job Summary

To manage and administer security technologies for HCL and its Global customers. Provide Lead technical/3rd line support on all, including complex security issues and projects (implementation) – liaising with customer representatives or vendors and supporting/directing other support staff where appropriate. This will include the support of existing products and new product implementation that come under the responsibility of the security team. Position is based in the XXX 24x7. Responsibilities Work on complex / escalated incidents, problems and changes within the Operational environment. Manage, lead and prioritise a team of Security Analysts working in operational environment, provide level 3/4 operational support and own achieving SLAs for agreed service metrics. Provide leadership and training to technical support staff including mentoring of 2nd line support staff to improve diagnostic skills and encouraging them to achieve security product accreditation. Carry out Security Solutions Technical Consultancy and implementation in support of customer project work. Form an integral part of a 24 hour support rota to provide 24x7 support to the designated customer. Produce scripts and supporting documentation to allow the 2nd line diagnostic team to undertake remote software downloads configuration changes and implementation of new customer projects. Attend meetings on behalf of the team and line manager. Experience and Skills Professional/Technical Competencies: Mandatory: 15+ years of experience with \" As a Qualys Guard Engineer, you will be responsible for the management, configuration, and maintenance of Qualys Guard vulnerability management and security compliance solutions. You will work closely with information security teams to ensure the organization\'s IT environment remains secure by identifying and mitigating vulnerabilities. **Key Responsibilities:** 1. **Qualys Guard Deployment:** Deploy, configure, and maintain Qualys Guard solutions across the organization\'s IT infrastructure. 2. **Vulnerability Scanning:** Conduct regular vulnerability scans on network devices, servers, applications, and other assets to identify security vulnerabilities. 3. **Threat Assessment:** Analyze scan results and prioritize vulnerabilities based on their severity and potential impact on the organization. 4. **Remediation Planning:** Collaborate with IT and security teams to develop remediation plans for identified vulnerabilities, including recommending patches, configurations, or other mitigation strategies. 5. **Compliance Monitoring:** Use Qualys Guard to assess compliance with security standards and regulations, such as PCI DSS, HIPAA, and NIST. 6. **Qualys Engineering:** Develop Script, configure the Script, and maintain Qualys Guard solutions across the organization\'s IT infrastructure. 7. **Security Reporting:** Generate and provide regular reports on vulnerability and compliance status to stakeholders, including management and auditors. 8. **Incident Response:** Assist in incident response activities by providing insights into vulnerabilities and potential attack vectors. 9. **Continuous Improvement:** Stay updated with the latest security threats, vulnerabilities, and industry best practices to continually enhance the effectiveness of the Qualys Guard platform. 10. **Documentation:** Maintain documentation related to Qualys Guard configurations, procedures, and best practices. 11. **Training and Knowledge Sharing:** Provide training and knowledge sharing sessions to IT and security teams to enhance their understanding of Qualys Guard and vulnerability management processes.

Key Responsibilities

To manage and administer security technologies for HCL and its Global customers. Provide Lead technical/3rd line support on all, including complex security issues and projects (implementation) – liaising with customer representatives or vendors and supporting/directing other support staff where appropriate. This will include the support of existing products and new product implementation that come under the responsibility of the security team. Position is based in the XXX 24x7. Responsibilities Work on complex / escalated incidents, problems and changes within the Operational environment. Manage, lead and prioritise a team of Security Analysts working in operational environment, provide level 3/4 operational support and own achieving SLAs for agreed service metrics. Provide leadership and training to technical support staff including mentoring of 2nd line support staff to improve diagnostic skills and encouraging them to achieve security product accreditation. Carry out Security Solutions Technical Consultancy and implementation in support of customer project work. Form an integral part of a 24 hour support rota to provide 24x7 support to the designated customer. Produce scripts and supporting documentation to allow the 2nd line diagnostic team to undertake remote software downloads configuration changes and implementation of new customer projects. Attend meetings on behalf of the team and line manager. Experience and Skills Professional/Technical Competencies: Mandatory: 15+ years of experience with \" As a Qualys Guard Engineer, you will be responsible for the management, configuration, and maintenance of Qualys Guard vulnerability management and security compliance solutions. You will work closely with information security teams to ensure the organization\'s IT environment remains secure by identifying and mitigating vulnerabilities. **Key Responsibilities:** 1. **Qualys Guard Deployment:** Deploy, configure, and maintain Qualys Guard solutions across the organization\'s IT infrastructure. 2. **Vulnerability Scanning:** Conduct regular vulnerability scans on network devices, servers, applications, and other assets to identify security vulnerabilities. 3. **Threat Assessment:** Analyze scan results and prioritize vulnerabilities based on their severity and potential impact on the organization. 4. **Remediation Planning:** Collaborate with IT and security teams to develop remediation plans for identified vulnerabilities, including recommending patches, configurations, or other mitigation strategies. 5. **Compliance Monitoring:** Use Qualys Guard to assess compliance with security standards and regulations, such as PCI DSS, HIPAA, and NIST. 6. **Qualys Engineering:** Develop Script, configure the Script, and maintain Qualys Guard solutions across the organization\'s IT infrastructure. 7. **Security Reporting:** Generate and provide regular reports on vulnerability and compliance status to stakeholders, including management and auditors. 8. **Incident Response:** Assist in incident response activities by providing insights into vulnerabilities and potential attack vectors. 9. **Continuous Improvement:** Stay updated with the latest security threats, vulnerabilities, and industry best practices to continually enhance the effectiveness of the Qualys Guard platform. 10. **Documentation:** Maintain documentation related to Qualys Guard configurations, procedures, and best practices. 11. **Training and Knowledge Sharing:** Provide training and knowledge sharing sessions to IT and security teams to enhance their understanding of Qualys Guard and vulnerability management processes.

Skill Requirements

To manage and administer security technologies for HCL and its Global customers. Provide Lead technical/3rd line support on all, including complex security issues and projects (implementation) – liaising with customer representatives or vendors and supporting/directing other support staff where appropriate. This will include the support of existing products and new product implementation that come under the responsibility of the security team. Position is based in the XXX 24x7. Responsibilities Work on complex / escalated incidents, problems and changes within the Operational environment. Manage, lead and prioritise a team of Security Analysts working in operational environment, provide level 3/4 operational support and own achieving SLAs for agreed service metrics. Provide leadership and training to technical support staff including mentoring of 2nd line support staff to improve diagnostic skills and encouraging them to achieve security product accreditation. Carry out Security Solutions Technical Consultancy and implementation in support of customer project work. Form an integral part of a 24 hour support rota to provide 24x7 support to the designated customer. Produce scripts and supporting documentation to allow the 2nd line diagnostic team to undertake remote software downloads configuration changes and implementation of new customer projects. Attend meetings on behalf of the team and line manager. Experience and Skills Professional/Technical Competencies: Mandatory: 15+ years of experience with \" As a Qualys Guard Engineer, you will be responsible for the management, configuration, and maintenance of Qualys Guard vulnerability management and security compliance solutions. You will work closely with information security teams to ensure the organization\'s IT environment remains secure by identifying and mitigating vulnerabilities. **Key Responsibilities:** 1. **Qualys Guard Deployment:** Deploy, configure, and maintain Qualys Guard solutions across the organization\'s IT infrastructure. 2. **Vulnerability Scanning:** Conduct regular vulnerability scans on network devices, servers, applications, and other assets to identify security vulnerabilities. 3. **Threat Assessment:** Analyze scan results and prioritize vulnerabilities based on their severity and potential impact on the organization. 4. **Remediation Planning:** Collaborate with IT and security teams to develop remediation plans for identified vulnerabilities, including recommending patches, configurations, or other mitigation strategies. 5. **Compliance Monitoring:** Use Qualys Guard to assess compliance with security standards and regulations, such as PCI DSS, HIPAA, and NIST. 6. **Qualys Engineering:** Develop Script, configure the Script, and maintain Qualys Guard solutions across the organization\'s IT infrastructure. 7. **Security Reporting:** Generate and provide regular reports on vulnerability and compliance status to stakeholders, including management and auditors. 8. **Incident Response:** Assist in incident response activities by providing insights into vulnerabilities and potential attack vectors. 9. **Continuous Improvement:** Stay updated with the latest security threats, vulnerabilities, and industry best practices to continually enhance the effectiveness of the Qualys Guard platform. 10. **Documentation:** Maintain documentation related to Qualys Guard configurations, procedures, and best practices. 11. **Training and Knowledge Sharing:** Provide training and knowledge sharing sessions to IT and security teams to enhance their understanding of Qualys Guard and vulnerability management processes.

Other Requirements

To manage and administer security technologies for HCL and its Global customers. Provide Lead technical/3rd line support on all, including complex security issues and projects (implementation) – liaising with customer representatives or vendors and supporting/directing other support staff where appropriate. This will include the support of existing products and new product implementation that come under the responsibility of the security team. Position is based in the XXX 24x7. Responsibilities Work on complex / escalated incidents, problems and changes within the Operational environment. Manage, lead and prioritise a team of Security Analysts working in operational environment, provide level 3/4 operational support and own achieving SLAs for agreed service metrics. Provide leadership and training to technical support staff including mentoring of 2nd line support staff to improve diagnostic skills and encouraging them to achieve security product accreditation. Carry out Security Solutions Technical Consultancy and implementation in support of customer project work. Form an integral part of a 24 hour support rota to provide 24x7 support to the designated customer. Produce scripts and supporting documentation to allow the 2nd line diagnostic team to undertake remote software downloads configuration changes and implementation of new customer projects. Attend meetings on behalf of the team and line manager. Experience and Skills Professional/Technical Competencies: Mandatory: 15+ years of experience with \" As a Qualys Guard Engineer, you will be responsible for the management, configuration, and maintenance of Qualys Guard vulnerability management and security compliance solutions. You will work closely with information security teams to ensure the organization\'s IT environment remains secure by identifying and mitigating vulnerabilities. **Key Responsibilities:** 1. **Qualys Guard Deployment:** Deploy, configure, and maintain Qualys Guard solutions across the organization\'s IT infrastructure. 2. **Vulnerability Scanning:** Conduct regular vulnerability scans on network devices, servers, applications, and other assets to identify security vulnerabilities. 3. **Threat Assessment:** Analyze scan results and prioritize vulnerabilities based on their severity and potential impact on the organization. 4. **Remediation Planning:** Collaborate with IT and security teams to develop remediation plans for identified vulnerabilities, including recommending patches, configurations, or other mitigation strategies. 5. **Compliance Monitoring:** Use Qualys Guard to assess compliance with security standards and regulations, such as PCI DSS, HIPAA, and NIST. 6. **Qualys Engineering:** Develop Script, configure the Script, and maintain Qualys Guard solutions across the organization\'s IT infrastructure. 7. **Security Reporting:** Generate and provide regular reports on vulnerability and compliance status to stakeholders, including management and auditors. 8. **Incident Response:** Assist in incident response activities by providing insights into vulnerabilities and potential attack vectors. 9. **Continuous Improvement:** Stay updated with the latest security threats, vulnerabilities, and industry best practices to continually enhance the effectiveness of the Qualys Guard platform. 10. **Documentation:** Maintain documentation related to Qualys Guard configurations, procedures, and best practices. 11. **Training and Knowledge Sharing:** Provide training and knowledge sharing sessions to IT and security teams to enhance their understanding of Qualys Guard and vulnerability management processes.