SME - Red Hat Enterprise Linux, Red Hat Satellite, Red Hat Cluster
India
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Job Description
SME - Red Hat Enterprise Linux, Red Hat Satellite, Red Hat Cluster
Noida, Uttar Pradesh

Job Summary

The Subject Matter Expert (Support & Ops) plays a crucial role in ensuring the efficient resolution of escalated incidents and adherence to quality standards within the Support and Operations team. This position is pivotal in driving customer satisfaction through timely interventions and comprehensive analysis, while also contributing to the development and mentoring of team members.

Key Responsibilities

Details of the role and how it fits into the team 

The Unix Engineering team is responsible for the strategy, engineering and delivery of the Linux and UNIX platforms within the bank. 

Our focus is on automating all aspects of deployment, configuration, testing and management of the hardware, firmware, OS and clustering stack by integrating automation tooling into a larger continuous integration framework and pipeline. 

 

 

Your Key Responsibilities: 

  • Engineering standard HA solution using SuSE HA. 
  • Testing of components to ensure compatibility and safety 
  • Developing automation to reduce toil and privileged access 
  • Writing technical documentation, including design documentation, training materials, and white papers 
  • Management and ownership of selected critical problem cases within the bank, drive through to resolution as level 3/4 subject matter expertise engineering resource 
  • Able to build Linux rpms

 

 

Your Skills and Experience: 

  • Knowledge of Veritas, pacemaker and other HA solutions on Linux
  • Knowledge of RedHat Enterprise Linux and Suse Linux Enterprise Server 
  • Broad knowledge of other Unix Operating Systems and associated add-on technology stacks 
  • OS level problem determination, problem analysis and tuning experience (memory, disk, network, file system, etc.) 
  • Experience with Ansible, git/stash, TeamCity/Jenkins, Jira, Confluence 
  • Scripting skills (Python, Perl, shell) 

 

Skill Requirements

1. Proficient In Redhat Linux And Redhat Satellite, With A Solid Understanding Of Redhat Cluster Management.
2. Strong Analytical Skills With The Ability To Conduct Root Cause And Trend Analyses Effectively.
3. Excellent Communication And Presentation Skills To Liaise With Business Stakeholders And Facilitate Knowledge Sharing.
4. Familiarity With Capacity Planning And Change Management Processes Within It Operations.

Other Requirements

1. Red Hat Certified Engineer (Rhce) Certification Is Preferred.
2. Itil Foundation Certification Is Optional But Valuable
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Information at a Glance

Why HCLTech?

At HCLTech, you'll supercharge your potential. You'll find your career. And you'll find your spark. All at a place that knows that helping its customers stay on top starts by putting its people first.

HCLTech is a global technology company, home to more than 226,300 people across 60 countries, delivering industry-leading capabilities centered around digital, engineering, cloud and AI, powered by a broad portfolio of technology services and products. We work with clients across all major verticals, providing industry solutions for Financial Services, Manufacturing, Life Sciences and Healthcare, Technology and Services, Telecom and Media, Retail and CPG, and Public Services. Consolidated revenues as of 12 months ending December 2025 totaled $14.5 billion.
23 Benefits At HCLTech, we believe in empowering our employees with comprehensive benefits that support their professional growth and enhance their well-being. When you sign up for a career with us, you gain access to: https://rmkcdn.successfactors.com/147eb21f/a701dca9-f32d-4fc9-9447-6.svg Industry-benchmarked compensation https://rmkcdn.successfactors.com/147eb21f/b0c54381-ddcc-4a33-9b35-9.svg Best-in-class healthcare benefits https://rmkcdn.successfactors.com/147eb21f/b73027be-7aae-4d36-a090-4.svg Personal time off https://rmkcdn.successfactors.com/147eb21f/d5b4fdfd-2e99-4e26-9878-9.svg Maternity and paternity benefits https://rmkcdn.successfactors.com/147eb21f/3d42b0fc-4652-435a-9ece-c.svg Access to skills / higher education programs/resources https://rmkcdn.successfactors.com/147eb21f/aeddeaf2-9e25-4584-ad11-d.svg Discounts on products and services via Benefit Box https://rmkcdn.successfactors.com/147eb21f/a9609a3b-2700-4b3c-9d90-a.svg Participate in CSR programs and live life with a purpose https://rmkcdn.successfactors.com/147eb21f/c6e33851-710f-4634-bd69-f.svg Opportunities to grow and advance your career Note: The benefits listed above vary depending on the nature of your employment and the country where you work. Some benefits may be available in some countries but not in all.