SME - ServiceNow, IT Service Management
Ireland
Job Description
SME - ServiceNow, IT Service Management
Dublin, Leinster

Job Summary

Service Management - Onsite Lead

Key Responsibilities

Service Management - Onsite Lead, Major Incident Management, Problem Management, Change Management, SLM & Situation Management.

Skill Requirements

Service Management - Onsite Lead, Major Incident Management, Problem Management, Change Management, SLM & Situation Management.

Other Requirements

Escalation Management & Customer Liaison

Information at a Glance

Why HCLTech?

At HCLTech, you'll supercharge your potential. You'll find your career. And you'll find your spark. All at a place that knows that helping its customers stay on top starts by putting its people first.

HCLTech is a global technology company, home to more than 223,000 people across 60 countries, delivering industry-leading capabilities centered around digital, engineering, cloud and AI, powered by a broad portfolio of technology services and products. We work with clients across all major verticals, providing industry solutions for Financial Services, Manufacturing, Life Sciences and Healthcare, Technology and Services, Telecom and Media, Retail and CPG, and Public Services. Consolidated revenues as of 12 months ending June 2026 totaled $14.8 billion.