Job Summary

 Manage server infrastructure, virtualization platforms, and enterprise systems to ensure stable, secure, and high-performing IT operations.

Key Responsibilities

1. Analyze And Resolve Escalated Incidents Utilizing Vmware Vsphere And Vcenter To Ensure Compliance With Slas And Maintain High-Quality Standards.
2. Mentor Team Members And Administrators In Vmware Vsan Best Practices, While Preparing Standard Operating Procedures (Sops) And Maintaining Comprehensive Documentation To Enhance Team Knowledge.
3. Validate Change Order Implementation Plans And Ensure Human Error Compliance, Actively Participating In Capacity Planning Discussions To Optimize Resource Allocation.
4. Engage In Customer Meetings To Gather Feedback And Understand Issues, Ensuring Positive Customer Experiences And Satisfaction Through Effective Resolution Strategies.
5. Conduct Thorough Analyses, Including Root Cause And Trend Analysis, And Generate Reports To Present Performance Insights And Recommendations To Key Business Stakeholders.

Skill Requirements

 VMware vSphere, ESXi, vCenter Windows Server Administration Linux Administration (RHEL, Ubuntu) Active Directory DNS, DHCP, Group Policy Server Performance Monitoring Backup & Recovery

Other Requirements

VMware NSX VMware Horizon Microsoft Hyper-V PowerShell Automation Ansible Azure/AWS Infrastructure