*Job Title: Technical Consultant

*Company description

*Job Description

The digital transformation strategy of Shell requires an increasingly flexible, agile and secure IT environment in order to enable best use of data, cloud services, personalization of user experience and connectivity of devices. Keeping our business goals and user experience in the forefront, Shell IT has taken the decision to insource or directly procure a number of connectivity services. By taking greater control over key aspects of connectivity we can provide our users with better user experience, speed and agility, while maintaining operational effectiveness and efficiency. As a result, we are building a partially insourced and multi-vendor ecosystem for our connectivity products and services and will be developing new skills and capabilities. Come join us on this exciting and ambitious journey.

This role is part of the Shell IT’s Connectivity Portfolio team. The mission is to support projects with technical capabilities under the renewed model.

The Technical Consultant is expected to be a Subject Matter Expert (SME) covering the application of telecommunications and network technology deployed across the Shell Group. This covers all Shell’s businesses, all Shell’s location (offices, onshore plants, offshore plants, offices, trading floors, etc) and various types of projects including capital projects and IT projects.

The purpose of the Technical Consultant role is to participate in larger project or lead smaller projects and deliver the network elements in the project. The Technical Consultant will be the key person in the project for all telecom and network elements.

The key Accountabilities are:
1. Lead small network projects or lead network scope in larger projects.
2. Collect all network and telecom requirements
3. Work with design team to produce design meeting requirements based on Shell standards
4. Develop deployment strategy and lead deployment including handover to operations by coordinating activities across suppliers, internal IT teams and business stakeholders
5. Knowledge sharing and drive continuous improvement across the community

Accountabilities:

For the services in scope:

• Project leading –Technical Consultant may work small project (single technology) or larger (cross-technology) integrated projects with accountabilities for:
  • Providing PMs input for creating project charters with defined project scope, deliverables, milestones, required budget and governance.
  • Manage agreed deliverables against the agreed charter, or approved changes through the applicable project/program governance.

• Collect and document requirements by specifying the needed functionality, all the non-functional requirements and all dependencies (e.g. cabling, construction or electrical work needed)
• Get a Shell standards-based design produced and signed off with the design team and design assurance team.
• Work via design office with architecture & portfolio to update standards in specific cases
• Develop a deployment and testing strategy which is aligned with business readiness and IT delivery timelines
• Lead the deployment by orchestrating all activities across multiple teams, consisting off: central IT delivery, local installation, local testing and business stakeholders
• Handover the deployed or changed services to operations
• Share knowledge obtained and learn from others as part of a natural team across architecture, portfolio, design, network engineers, technical consultants and operations and service management, amongst others.

People Dimensions:  

• Number of direct report: 0
• Number of indirect reports: 1-3 project resources plus any subcontractors delivering project resources.

Financial Dimensions:

• Directly managed budget: < $ 0

Business Dimensions:

• The position supports Shell projects at various locations ranging from offices to remote environments.
• Directly controls or indirectly influences:  Network projects with value up to $1M
  No direct reports but has responsibility to provide oversight of contract staff engaged to support project delivery.

Special Challenges

• Manage complex interface structures across organizational and geographic boundaries.
• Ability to collaborate with project teams, telecom contractors / service providers (ISP), the Major Execution Contractors (FEED, EPC, EPCM, TSI etc.) and other contractors

*Qualifications

• Technical MANDATORY:
• Typical Years of Experience: 12-16 - leading and executing Telecoms project delivery, Telecoms operations, or IT consultancy assignments to design, develop and deliver viable network and telecom solutions, preferably in Oil and Gas or similar industry with offshore experience preferred..
• A high degree of technical network knowledge on traditional (IP) networks and systems as well as telecom solutions such as Satellite, Optical/Radio links, Wireless Canopy, Mobile Radio (DMR/Tetra), Microwave, Fiber Optics, Marine and Aeronautical Radio, Sub-marine Fiber and Access Security/CCTV
• Minimum Education or Certification: Bachelor degree in Electrical Engineering, Computer Science, Telecommunications or equivalent work experience

Skills MANDATORY:

• Mastering the OSI Model, TCP/IP protocol suite (IP, ARP, ICMP, TCP, UDP, SMTP, FTP, TFTP)
• Mastering of Layer-2 Switching, VLAN’s and Access-list
• Mastering WiFi, authentication, security technologies, Internet, SDWAN, MPLS and Voice over IP (VoIP)
• Mastering IP addressing and subnetting and routing concepts
• Switches: Full configuration and VLAN setup on Cisco switches
• Router: Full configuration and monitoring of Cisco routers including VLAN’s
• Telecoms Industry knowledge with extensive experience in Networks and Telecommunications, Testing and Commissioning
• Knowledge of environmental and electrical safety in hazardous (IEC EX) that impact design of telecoms systems used in process plants; Upstream / Downstream IT infrastructure and telecom solutions e.g. Process Control/SCADA, Safety Critical Elements
• Knowledge of project delivery methodology for managing both IT and Capital Projects in Oil and Gas
• Agile and scrum experience
• Consistently delivered results in a matrix, global virtualized organization
• Experience in working with suppliers
• Experience in negotiation skills
• Excellent communication skills, verbal and written
• Proven experience in stakeholder and relationship management including external vendors 
• Ability to translate technical requirements and specifications into easily understood business concepts and vice versa

Skills PREFFERED:

• Cisco router/switching/security certification, at minimum CCNP
• Python programming and app development skills for programmable networks
• Experience working in an (partially) outsourced environment
• Awareness of Agile and Scrum
• Service Management processes (Support Models, Service Level Management, Contract Management and Supplier Management)