Job Summary

The purpose of this role is to lead and oversee implementation of the HR policies and processes in the sales function; planning and deployment of goals and incentives for the sales function; monitoring and enhancing sales productivity and effectiveness; ensuring ground level support to both the employees and the managers on HR related issues; supervising work executed by team members and guiding and mentoring team to achieve higher levels of performance in compliance with the policies of HCL Technologies and regulatory guidelines.

Key Responsibilities

1. Oversee Timely & Efficient Onboarding & Transfers Of Sales Employees Across Geographies In Compliance With The Local Regulatory Norms Supervise Participation In Internal / External Audits (Manpower Audit, Etc.) For The Sales Teams
2. Provide Timely Inputs To Sales Hr Lead To Enable Design & Review And Rollout Of Sales Incentive And Other Compensation Plans, Benefit Plans, Expectation Exchange Module Of Pms, Talent Norms And Other Sales Team Specific Initiatives
3. Review Reports On Attrition, Utilization, Average Resource Cost And Other Relevant Metrics For Sales Employees And Assess Its Impact On Business Identify And Suggest Options For Cost Optimization For Sales Employees Within The Regulatory Limits Monitor Sales Productivity And Effectiveness At Regular Intervals, Highlight Deviations From The Agreed Targets And Take Corrective Actions
4. Supervise The Team To Coordinate With The Lob Hr / Ep Hr And Mobility Team For Processing Of Visas, Travel Requirements, Etc. Of The Incoming Employees; Engage With Consulates To Respond To Escalated Queries During Visa Application Process Oversee Coordination With The Tsc & Ehs Team For Completion Of Handoff Of New Employees To Sales Hr Including Joining Formalities, Onboarding And Orientation, Etc.; Resolve Escalations By Employees Post Handoff Monitor Implementation Of Pms Process In The Sales Function Within The Timelines Specified Oversee Delivery Of Trainings In The Sales Teams Including Mandatory Trainings For Various Regions / Countries Oversee Rollout Of Corporate Initiatives For The Sales Function Like Isuccess, Etc. Oversee Exit Management Including Separation Formalities, Separation Interviews, Etc. ''Oversee Skip Level And Leadership Connects, One-On-One Employee Connects, Smooth Functioning Of The Ombudsman Desk, Weekly Hr Helpdesk And Other Employee Connect Programs And Resolve Escalations Against Team Members
5. Understand The Sales And People Strategy And Derive The Hr Implications For The Sales Employees Brainstorm With The Lob Hr Leads To Create An Hr Plan For The Sales Team Covering Multiple Aspects Of People Management Talent Acquisition And Capacity Planning For Local Hires, Talent Management, Talent Retention, Etc. Review Progress Against The Agreed Annual Plan Including The Departmental (Sales Hr) Goals On A Periodic Basis, And Take Suitable Actions For Course Correction

Skill Requirements

Other Requirements