Sales Operations I
India
Job Description
Sales Operations I
Kolkata, West Bengal

Job Summary

To support in tracking sales metrics and implementing KPIs for reporting.

Key Responsibilities

1. To Conduct Data Analysis, Monitor Account Revenue And Margin Profiles, And Ensure Alignment With Budget.
2. To Track And Review The Sales Pipeline, Develop And Monitor Dashboards For Ongoing Account Progress.
3. To Coordinate With Sales Teams To Address Deviations From Targets, Review Sales Progress, And Ensure Crm Updates.
4. To Develop Reports On Sales Performance And Pipeline For Internal Use.

Skill Requirements

Expected to champion and lead the priority account outreach program for designated accounts through multiple activities, own account reporting and ensure relevant stakeholders receive and understand reported data. 

Individually contribute to and add value to complex account and business development needs, including global account planning, go-to-market research and strategy, pursuit/sales support, pitch development, and other ad hoc business development needs. 

Arrange business development meetings with prospective clients. 

Create a pipeline of qualified leads or opportunities in the given region.  

Provide relevant knowledge to account teams – liaise with respective HCLTech knowledge professionals/sector specialists, leverage potential areas of opportunity, focus on disseminating business analysis and research, competitive intelligence and relevant thought leadership. 

Source new sales opportunities through inbound lead follow-up and outbound cold calls and emails. 

Route qualified opportunities to the appropriate sales executives for further development and closure. 

Research accounts, identify key players and generate prospect's interest. 

Maintain and expand your database of prospects within your assigned territory. 

Conduct research to identify new markets and customer needs. 

In partnership with the sales directors and accounts managers, own the account planning process and ensure regular reviews against planned milestones and targets. 

Facilitate knowledge sharing and the development/identification of best practices.  

  

Other Requirements

NA

Information at a Glance

Why HCLTech?

At HCLTech, you'll supercharge your potential. You'll find your career. And you'll find your spark. All at a place that knows that helping its customers stay on top starts by putting its people first.

HCLTech is a global technology company, home to more than 226,300 people across 60 countries, delivering industry-leading capabilities centered around digital, engineering, cloud and AI, powered by a broad portfolio of technology services and products. We work with clients across all major verticals, providing industry solutions for Financial Services, Manufacturing, Life Sciences and Healthcare, Technology and Services, Telecom and Media, Retail and CPG, and Public Services. Consolidated revenues as of 12 months ending December 2025 totaled $14.5 billion.

23 Benefits At HCLTech, we believe in empowering our employees with comprehensive benefits that support their professional growth and enhance their well-being. When you sign up for a career with us, you gain access to: https://rmkcdn.successfactors.com/147eb21f/a701dca9-f32d-4fc9-9447-6.svg Industry-benchmarked compensation https://rmkcdn.successfactors.com/147eb21f/b0c54381-ddcc-4a33-9b35-9.svg Best-in-class healthcare benefits https://rmkcdn.successfactors.com/147eb21f/b73027be-7aae-4d36-a090-4.svg Personal time off https://rmkcdn.successfactors.com/147eb21f/d5b4fdfd-2e99-4e26-9878-9.svg Maternity and paternity benefits https://rmkcdn.successfactors.com/147eb21f/3d42b0fc-4652-435a-9ece-c.svg Access to skills / higher education programs/resources https://rmkcdn.successfactors.com/147eb21f/aeddeaf2-9e25-4584-ad11-d.svg Discounts on products and services via Benefit Box https://rmkcdn.successfactors.com/147eb21f/a9609a3b-2700-4b3c-9d90-a.svg Participate in CSR programs and live life with a purpose https://rmkcdn.successfactors.com/147eb21f/c6e33851-710f-4634-bd69-f.svg Opportunities to grow and advance your career Note: The benefits listed above vary depending on the nature of your employment and the country where you work. Some benefits may be available in some countries but not in all.