Job Summary

The Senior Technical Specialist will be responsible for overseeing salesforce administration, salesforce apex development, and salesforce lightning. This role involves managing the technical aspects of salesforce platform, development, and customization to meet business requirements effectively.

Key Responsibilities

• Organizes and facilitates daily stand-up meetings, reviews, estimation, retrospectives, sprint, and release planning, demos, burndown tracking, and other Scrum-related meetings.
• Works collaboratively with Business and IT partner teams to support development and software delivery.
• Assists the Product Owner and Technical Product Manager in user story creation/prioritization and product Backlog grooming via emergent requirements.
• Asks difficult questions, removes impediments, and makes issues and problems visible. Escalates as necessary.
• Ensures the development team is working efficiently towards Sprint goals.
• Coaches the development team and stakeholders on how to use Agile/Scrum practices at a pace that is sustainable and comfortable for the team and organization.
• Ensures the development teams are practicing the core agile principles of collaboration, prioritization, team accountability, and visibility.
• Ensures cross-functional coordination (analysts, developers, and testers) is occurring early and often.
• Recommend improvements and assistance in changes to best practices.
• Identifies and manages issues and jeopardies with a clear grasp of the challenges/options until resolved. Mitigates all risks and issues in real-time, executing resolutions on demand.
• Possesses excellent interpersonal skills and ability to work with diverse teams with diverse personalities, during high-pressure scenarios, within extremely tight deadlines.
• Demonstrates awareness of Agile technology practices (e.g., Test Driven Development, Continuous Integration).
• Demonstrates ability to analyze project issues and challenges and proactively define alternatives
• Demonstrates ability to work closely with delivery teams to establish expectations and ensure tasks remain on track.

Skill Requirements

• 10+ years of experience in SAFe/Agile/Scrum development in Salesforce environment including coaching on agile methodologies
• Scrum Master Certification is desirable
• Knowledge of Salesforce SDLC process,
• Certification Required: Salesforce Admin, Developer or Service Cloud Consultant required.
• Extensive knowledge of IT concepts, strategies, methodologies, architectures, and technical standards.
• Ability to coach a team and stakeholders on Agile practices and ensure adherence to Agile methodology
• Strong facilitation skills in leading planning meetings, reviews, and retrospectives.

Other Requirements

Interpersonal Skills

• Excellent written, verbal and presentation skills
• Ability to effectively prioritize and execute tasks, and collaborate with various stakeholders and deliver in tight timelines
• Experience working in a team-oriented, collaborative environment