Job Summary
Salesforce Administrator Responsibilities:
- Ensuring optimal performance of Salesforce systems and products.
- Upgrading and configuring Salesforce systems for optimized integration.
- Hands on experience on LWC components and knowledge on Financial Service Cloud.
- Managing Salesforce roles, profiles, sharing rules, workflows, and groups.
- Importing sales department leads, contacts, and other data.
- Experience on Salesforce for Outlook application.
- Maintaining the sales cloud, as well as building custom reports and dashboards.
- Performing database maintenance tasks, including diagnostic tests and duplicate entry cleansing.
- Evaluating and installing new Salesforce releases, as well as providing training and support.
- Documenting processes, including error reports and changes to field history tables.
- Preparing reports for sales and other departments.
- Experience on working in Production support team and Excellent communication skill.
- Deploying code from lower environment to higher and prod with Salesforce changeset and also using any tools like Ant.
- Performing Data Manipulation using Apex dataloader or work bench etc.
Salesforce Administrator Requirements:
- Salesforce certified administrator or Salesforce advanced administrator certification.
- A bachelor's degree in computer science would be advantageous.
- Minimum 4 years of experience as a Salesforce administrator in a similar environment.
- Extensive experience in the administration and maintenance of Salesforce systems.
- Experience in performing Salesforce upgrades and ensuring successful integration.
- Exceptional ability to create and maintain Salesforce databases.
- In-depth knowledge of Salesforce products and their functionalities.
- Proficiency in creating Salesforce profiles, allocating roles, and managing access.
- Knowledge of importing sales data and generating Salesforce reports.
- Ability to provide Salesforce training and end-user support.
Key Responsibilities
2. Develop and implement salesforce apex code for customization and enhancements.
3. Design and implement salesforce lightning components and features to improve user experience and productivity.
4. Collaborate with stakeholders to gather requirements and provide technical expertise in salesforce solution design.
5. Perform troubleshooting, debugging, and performance tuning to ensure smooth operation of salesforce applications.
6. Stay updated with salesforce best practices, new features, and updates to propose innovative solutions.
7. Provide guidance and mentorship to junior team members on salesforce development best practices.
Skill Requirements
2. Strong knowledge of salesforce platform capabilities, including configuration, customization, and integration.
3. Proficiency in salesforce development tools such as apex, visualforce, lightning component framework, and salesforce apis.
4. Ability to translate business requirements into technical solutions within salesforce platform.
5. Excellent problem-solving skills and attention to detail when troubleshooting issues or testing solutions.
6. Strong communication skills to collaborate with cross functional teams and stakeholders.
7. Salesforce certifications such as salesforce certified administrator, salesforce certified platform app builder, and salesforce certified platform developer are preferred.