Salesforce Apex Technical Lead - Lightning framework and administration
India
Job Description
Salesforce Apex Technical Lead - Lightning framework and administration
Chennai, Tamil Nadu

Job Summary

Senior Salesforce Administrator

Location: India (Offshore)
Employment Type: Full-Time / Contract

Role Overview

We are seeking an experienced Senior Salesforce Administrator to manage, optimise, and support Salesforce environments across Sales Cloud, Service Cloud, and future Financial Services Cloud implementations.

The role will be responsible for platform administration, user management, workflow configuration, reporting, data quality, release support, and business-user enablement.

Key Responsibilities

Key Responsibilities

Salesforce Administration

  • Manage Salesforce configuration and administration activities.
  • Configure:
    • Page Layouts
    • Record Types
    • Validation Rules
    • Approval Processes
    • Flows
    • Queue Management
    • Profiles & Permission Sets

User & Security Management

  • User provisioning and deprovisioning
  • Security role hierarchy management
  • Audit and compliance support
  • Access reviews and governance controls

Reporting & Analytics

  • Build and maintain dashboards and reports
  • Support operational, onboarding and service-management reporting
  • Maintain KPI tracking dashboards

Data Management

  • Data cleansing and deduplication
  • Data migration support
  • Data quality governance

Production Support

  • Incident investigation and resolution
  • User support and issue triage
  • Environment administration

Skill Requirements

Required Experience

  • 6-10 years of Salesforce experience
  • Minimum 3 years as Salesforce Administrator
  • Strong Service Cloud and Sales Cloud experience

Preferred Skills

  • Salesforce Administrator Certification
  • Financial Services Cloud exposure
  • Data Loader
  • Salesforce Flows
  • Banking or Financial Services experience

Other Requirements

Information at a Glance

Why HCLTech?

At HCLTech, you'll supercharge your potential. You'll find your career. And you'll find your spark. All at a place that knows that helping its customers stay on top starts by putting its people first.

HCLTech is a global technology company, home to more than 223,000 people across 60 countries, delivering industry-leading capabilities centered around digital, engineering, cloud and AI, powered by a broad portfolio of technology services and products. We work with clients across all major verticals, providing industry solutions for Financial Services, Manufacturing, Life Sciences and Healthcare, Technology and Services, Telecom and Media, Retail and CPG, and Public Services. Consolidated revenues as of 12 months ending June 2026 totaled $14.8 billion.