Senior Administrator - Desk Side Services, AMT Asset Management Software
United Kingdom
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Job Description
Senior Administrator - Desk Side Services, AMT Asset Management Software
Others, Northern Ireland

Job Summary

Performs remedial repairs on Desktops, laptops, printers, video conferencing, access, kiosks, operational hardware and any other authorized peripheral equipment • Assist site with hardware/ desk/ office/ boardroom setup as requested • Execute supported directed tasks for network or server support on-site by escalations teams. • Provide first level troubleshooting and support for Applications • Capture, store and update in-scope site information. • EUC Hardware (Laptops, Desktops) set-up, deployment, collection/re-imaging. • Mobile devices (phone/tablets) set-up, deployment, collection. • Software/Application Installation (Country/Site specific). • Basic Printing. Network and server troubleshooting support). • Provide New Hire Induction. • Manage local end user asset inventory and life cycle of assets. • Provide first level support for meeting room devices (VC devices, projectors, displays etc.,) • Provide first level support for warehouse devices (RF Equipment’s, voice equipment’s, Vehicle mounted units, label/thermal printers etc.,) • Maintain onsite inventory of supported devices

Key Responsibilities

Performs remedial repairs on Desktops, laptops, printers, video conferencing, access, kiosks, operational hardware and any other authorized peripheral equipment • Assist site with hardware/ desk/ office/ boardroom setup as requested • Execute supported directed tasks for network or server support on-site by escalations teams. • Provide first level troubleshooting and support for Applications • Capture, store and update in-scope site information. • EUC Hardware (Laptops, Desktops) set-up, deployment, collection/re-imaging. • Mobile devices (phone/tablets) set-up, deployment, collection. • Software/Application Installation (Country/Site specific). • Basic Printing. Network and server troubleshooting support). • Provide New Hire Induction. • Manage local end user asset inventory and life cycle of assets. • Provide first level support for meeting room devices (VC devices, projectors, displays etc.,) • Provide first level support for warehouse devices (RF Equipment’s, voice equipment’s, Vehicle mounted units, label/thermal printers etc.,) • Maintain onsite inventory of supported devices

Skill Requirements

Performs remedial repairs on Desktops, laptops, printers, video conferencing, access, kiosks, operational hardware and any other authorized peripheral equipment • Assist site with hardware/ desk/ office/ boardroom setup as requested • Execute supported directed tasks for network or server support on-site by escalations teams. • Provide first level troubleshooting and support for Applications • Capture, store and update in-scope site information. • EUC Hardware (Laptops, Desktops) set-up, deployment, collection/re-imaging. • Mobile devices (phone/tablets) set-up, deployment, collection. • Software/Application Installation (Country/Site specific). • Basic Printing. Network and server troubleshooting support). • Provide New Hire Induction. • Manage local end user asset inventory and life cycle of assets. • Provide first level support for meeting room devices (VC devices, projectors, displays etc.,) • Provide first level support for warehouse devices (RF Equipment’s, voice equipment’s, Vehicle mounted units, label/thermal printers etc.,) • Maintain onsite inventory of supported device

Other Requirements

Performs remedial repairs on Desktops, laptops, printers, video conferencing, access, kiosks, operational hardware and any other authorized peripheral equipment • Assist site with hardware/ desk/ office/ boardroom setup as requested • Execute supported directed tasks for network or server support on-site by escalations teams. • Provide first level troubleshooting and support for Applications • Capture, store and update in-scope site information. • EUC Hardware (Laptops, Desktops) set-up, deployment, collection/re-imaging. • Mobile devices (phone/tablets) set-up, deployment, collection. • Software/Application Installation (Country/Site specific). • Basic Printing. Network and server troubleshooting support). • Provide New Hire Induction. • Manage local end user asset inventory and life cycle of assets. • Provide first level support for meeting room devices (VC devices, projectors, displays etc.,) • Provide first level support for warehouse devices (RF Equipment’s, voice equipment’s, Vehicle mounted units, label/thermal printers etc.,) • Maintain onsite inventory of supported devices
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Information at a Glance

Why HCLTech?

At HCLTech, you'll supercharge your potential. You'll find your career. And you'll find your spark. All at a place that knows that helping its customers stay on top starts by putting its people first.

HCLTech is a global technology company, home to more than 226,300 people across 60 countries, delivering industry-leading capabilities centered around digital, engineering, cloud and AI, powered by a broad portfolio of technology services and products. We work with clients across all major verticals, providing industry solutions for Financial Services, Manufacturing, Life Sciences and Healthcare, Technology and Services, Telecom and Media, Retail and CPG, and Public Services. Consolidated revenues as of 12 months ending December 2025 totaled $14.5 billion.
23 Benefits At HCLTech, we believe in empowering our employees with comprehensive benefits that support their professional growth and enhance their well-being. When you sign up for a career with us, you gain access to: https://rmkcdn.successfactors.com/147eb21f/a701dca9-f32d-4fc9-9447-6.svg Industry-benchmarked compensation https://rmkcdn.successfactors.com/147eb21f/b0c54381-ddcc-4a33-9b35-9.svg Best-in-class healthcare benefits https://rmkcdn.successfactors.com/147eb21f/b73027be-7aae-4d36-a090-4.svg Personal time off https://rmkcdn.successfactors.com/147eb21f/d5b4fdfd-2e99-4e26-9878-9.svg Maternity and paternity benefits https://rmkcdn.successfactors.com/147eb21f/3d42b0fc-4652-435a-9ece-c.svg Access to skills / higher education programs/resources https://rmkcdn.successfactors.com/147eb21f/aeddeaf2-9e25-4584-ad11-d.svg Discounts on products and services via Benefit Box https://rmkcdn.successfactors.com/147eb21f/a9609a3b-2700-4b3c-9d90-a.svg Participate in CSR programs and live life with a purpose https://rmkcdn.successfactors.com/147eb21f/c6e33851-710f-4634-bd69-f.svg Opportunities to grow and advance your career Note: The benefits listed above vary depending on the nature of your employment and the country where you work. Some benefits may be available in some countries but not in all.