Senior Administrator - Fortinet, Palo Alto Firewall
India
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Job Description
Senior Administrator - Fortinet, Palo Alto Firewall
Nagpur, Maharashtra

Job Summary

 Palo Alto Firewalls & Fortinet VPN (ZINA) – Management & Monitoring (L2) Job Description Role Summary The L2 Network Security Engineer is responsible for managing and monitoring Palo Alto Firewalls and Fortinet VPN (ZINA) infrastructure. The role focuses on advanced troubleshooting, security policy management, incident handling, and ensuring 24x7 availability, performance, and security compliance of network security systems. Key Responsibilities • Perform L2 monitoring and management of Palo Alto firewalls and Fortinet VPN (ZINA) infrastructure • Analyze and resolve firewall and VPN-related incidents, alerts, and connectivity issues • Implement and manage firewall security policies, NAT rules, and access control configurations • Monitor VPN tunnels (IPSec/SSL), troubleshoot connectivity and performance issues • Ensure adherence to SLA/KPI for incident response and resolution • Perform log analysis using tools like Palo Alto Panorama, FortiAnalyzer, and SIEM systems • Handle change requests related to firewall rules, VPN access, and security configurations • Collaborate with L3/network/security teams for complex troubleshooting and RCA • Maintain documentation of configurations, SOPs, and standard processes • Support compliance audits and ensure adherence to security policies and standards Required Skills • Strong understanding of network security concepts (Firewall, VPN, NAT, IPSec, SSL VPN) • Hands-on experience with Palo Alto firewalls (PAN-OS, Panorama) • Experience with Fortinet VPN solutions (FortiGate, ZINA) • Knowledge of routing and switching (TCP/IP, VLAN, DNS) • Familiarity with ITIL processes (Incident, Problem, Change Management) • Experience with ticketing tools (ServiceNow, Remedy) • Ability to analyze logs and troubleshoot security incidents • Strong analytical and problem-solving skills Preferred Qualifications • Bachelor’s degree in IT, Computer Science, or related field • Certifications: PCNSE, NSE4/NSE5, CCNA Security • Experience in 24x7 NOC/SOC environment • Exposure to SIEM tools (Splunk, QRadar) and security monitoring Key KPIs • Mean Time to Detect (MTTD) • Mean Time to Resolve (MTTR) • Firewall/VPN uptime and availability • SLA compliance for incidents • Change success rate (%) • Reduction in repeat incidents Tools & Technologies • Firewall: Palo Alto (PAN-OS, Panorama) • VPN: Fortinet (FortiGate, ZINA) • Monitoring & SIEM: Splunk, QRadar, SolarWinds • ITSM: ServiceNow, Remedy • Networking: Cisco, WAN/LAN technologies

Key Responsibilities

 Palo Alto Firewalls & Fortinet VPN (ZINA) – Management & Monitoring (L2) Job Description Role Summary The L2 Network Security Engineer is responsible for managing and monitoring Palo Alto Firewalls and Fortinet VPN (ZINA) infrastructure. The role focuses on advanced troubleshooting, security policy management, incident handling, and ensuring 24x7 availability, performance, and security compliance of network security systems. Key Responsibilities • Perform L2 monitoring and management of Palo Alto firewalls and Fortinet VPN (ZINA) infrastructure • Analyze and resolve firewall and VPN-related incidents, alerts, and connectivity issues • Implement and manage firewall security policies, NAT rules, and access control configurations • Monitor VPN tunnels (IPSec/SSL), troubleshoot connectivity and performance issues • Ensure adherence to SLA/KPI for incident response and resolution • Perform log analysis using tools like Palo Alto Panorama, FortiAnalyzer, and SIEM systems • Handle change requests related to firewall rules, VPN access, and security configurations • Collaborate with L3/network/security teams for complex troubleshooting and RCA • Maintain documentation of configurations, SOPs, and standard processes • Support compliance audits and ensure adherence to security policies and standards Required Skills • Strong understanding of network security concepts (Firewall, VPN, NAT, IPSec, SSL VPN) • Hands-on experience with Palo Alto firewalls (PAN-OS, Panorama) • Experience with Fortinet VPN solutions (FortiGate, ZINA) • Knowledge of routing and switching (TCP/IP, VLAN, DNS) • Familiarity with ITIL processes (Incident, Problem, Change Management) • Experience with ticketing tools (ServiceNow, Remedy) • Ability to analyze logs and troubleshoot security incidents • Strong analytical and problem-solving skills Preferred Qualifications • Bachelor’s degree in IT, Computer Science, or related field • Certifications: PCNSE, NSE4/NSE5, CCNA Security • Experience in 24x7 NOC/SOC environment • Exposure to SIEM tools (Splunk, QRadar) and security monitoring Key KPIs • Mean Time to Detect (MTTD) • Mean Time to Resolve (MTTR) • Firewall/VPN uptime and availability • SLA compliance for incidents • Change success rate (%) • Reduction in repeat incidents Tools & Technologies • Firewall: Palo Alto (PAN-OS, Panorama) • VPN: Fortinet (FortiGate, ZINA) • Monitoring & SIEM: Splunk, QRadar, SolarWinds • ITSM: ServiceNow, Remedy • Networking: Cisco, WAN/LAN technologies

Skill Requirements

 Palo Alto Firewalls & Fortinet VPN (ZINA) – Management & Monitoring (L2) Job Description Role Summary The L2 Network Security Engineer is responsible for managing and monitoring Palo Alto Firewalls and Fortinet VPN (ZINA) infrastructure. The role focuses on advanced troubleshooting, security policy management, incident handling, and ensuring 24x7 availability, performance, and security compliance of network security systems. Key Responsibilities • Perform L2 monitoring and management of Palo Alto firewalls and Fortinet VPN (ZINA) infrastructure • Analyze and resolve firewall and VPN-related incidents, alerts, and connectivity issues • Implement and manage firewall security policies, NAT rules, and access control configurations • Monitor VPN tunnels (IPSec/SSL), troubleshoot connectivity and performance issues • Ensure adherence to SLA/KPI for incident response and resolution • Perform log analysis using tools like Palo Alto Panorama, FortiAnalyzer, and SIEM systems • Handle change requests related to firewall rules, VPN access, and security configurations • Collaborate with L3/network/security teams for complex troubleshooting and RCA • Maintain documentation of configurations, SOPs, and standard processes • Support compliance audits and ensure adherence to security policies and standards Required Skills • Strong understanding of network security concepts (Firewall, VPN, NAT, IPSec, SSL VPN) • Hands-on experience with Palo Alto firewalls (PAN-OS, Panorama) • Experience with Fortinet VPN solutions (FortiGate, ZINA) • Knowledge of routing and switching (TCP/IP, VLAN, DNS) • Familiarity with ITIL processes (Incident, Problem, Change Management) • Experience with ticketing tools (ServiceNow, Remedy) • Ability to analyze logs and troubleshoot security incidents • Strong analytical and problem-solving skills Preferred Qualifications • Bachelor’s degree in IT, Computer Science, or related field • Certifications: PCNSE, NSE4/NSE5, CCNA Security • Experience in 24x7 NOC/SOC environment • Exposure to SIEM tools (Splunk, QRadar) and security monitoring Key KPIs • Mean Time to Detect (MTTD) • Mean Time to Resolve (MTTR) • Firewall/VPN uptime and availability • SLA compliance for incidents • Change success rate (%) • Reduction in repeat incidents Tools & Technologies • Firewall: Palo Alto (PAN-OS, Panorama) • VPN: Fortinet (FortiGate, ZINA) • Monitoring & SIEM: Splunk, QRadar, SolarWinds • ITSM: ServiceNow, Remedy • Networking: Cisco, WAN/LAN technologies

Other Requirements

 Palo Alto Firewalls & Fortinet VPN (ZINA) – Management & Monitoring (L2) Job Description Role Summary The L2 Network Security Engineer is responsible for managing and monitoring Palo Alto Firewalls and Fortinet VPN (ZINA) infrastructure. The role focuses on advanced troubleshooting, security policy management, incident handling, and ensuring 24x7 availability, performance, and security compliance of network security systems. Key Responsibilities • Perform L2 monitoring and management of Palo Alto firewalls and Fortinet VPN (ZINA) infrastructure • Analyze and resolve firewall and VPN-related incidents, alerts, and connectivity issues • Implement and manage firewall security policies, NAT rules, and access control configurations • Monitor VPN tunnels (IPSec/SSL), troubleshoot connectivity and performance issues • Ensure adherence to SLA/KPI for incident response and resolution • Perform log analysis using tools like Palo Alto Panorama, FortiAnalyzer, and SIEM systems • Handle change requests related to firewall rules, VPN access, and security configurations • Collaborate with L3/network/security teams for complex troubleshooting and RCA • Maintain documentation of configurations, SOPs, and standard processes • Support compliance audits and ensure adherence to security policies and standards Required Skills • Strong understanding of network security concepts (Firewall, VPN, NAT, IPSec, SSL VPN) • Hands-on experience with Palo Alto firewalls (PAN-OS, Panorama) • Experience with Fortinet VPN solutions (FortiGate, ZINA) • Knowledge of routing and switching (TCP/IP, VLAN, DNS) • Familiarity with ITIL processes (Incident, Problem, Change Management) • Experience with ticketing tools (ServiceNow, Remedy) • Ability to analyze logs and troubleshoot security incidents • Strong analytical and problem-solving skills Preferred Qualifications • Bachelor’s degree in IT, Computer Science, or related field • Certifications: PCNSE, NSE4/NSE5, CCNA Security • Experience in 24x7 NOC/SOC environment • Exposure to SIEM tools (Splunk, QRadar) and security monitoring Key KPIs • Mean Time to Detect (MTTD) • Mean Time to Resolve (MTTR) • Firewall/VPN uptime and availability • SLA compliance for incidents • Change success rate (%) • Reduction in repeat incidents Tools & Technologies • Firewall: Palo Alto (PAN-OS, Panorama) • VPN: Fortinet (FortiGate, ZINA) • Monitoring & SIEM: Splunk, QRadar, SolarWinds • ITSM: ServiceNow, Remedy • Networking: Cisco, WAN/LAN technologies
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Information at a Glance

Why HCLTech?

At HCLTech, you'll supercharge your potential. You'll find your career. And you'll find your spark. All at a place that knows that helping its customers stay on top starts by putting its people first.

HCLTech is a global technology company, home to more than 226,300 people across 60 countries, delivering industry-leading capabilities centered around digital, engineering, cloud and AI, powered by a broad portfolio of technology services and products. We work with clients across all major verticals, providing industry solutions for Financial Services, Manufacturing, Life Sciences and Healthcare, Technology and Services, Telecom and Media, Retail and CPG, and Public Services. Consolidated revenues as of 12 months ending December 2025 totaled $14.5 billion.
23 Benefits At HCLTech, we believe in empowering our employees with comprehensive benefits that support their professional growth and enhance their well-being. When you sign up for a career with us, you gain access to: https://rmkcdn.successfactors.com/147eb21f/a701dca9-f32d-4fc9-9447-6.svg Industry-benchmarked compensation https://rmkcdn.successfactors.com/147eb21f/b0c54381-ddcc-4a33-9b35-9.svg Best-in-class healthcare benefits https://rmkcdn.successfactors.com/147eb21f/b73027be-7aae-4d36-a090-4.svg Personal time off https://rmkcdn.successfactors.com/147eb21f/d5b4fdfd-2e99-4e26-9878-9.svg Maternity and paternity benefits https://rmkcdn.successfactors.com/147eb21f/3d42b0fc-4652-435a-9ece-c.svg Access to skills / higher education programs/resources https://rmkcdn.successfactors.com/147eb21f/aeddeaf2-9e25-4584-ad11-d.svg Discounts on products and services via Benefit Box https://rmkcdn.successfactors.com/147eb21f/a9609a3b-2700-4b3c-9d90-a.svg Participate in CSR programs and live life with a purpose https://rmkcdn.successfactors.com/147eb21f/c6e33851-710f-4634-bd69-f.svg Opportunities to grow and advance your career Note: The benefits listed above vary depending on the nature of your employment and the country where you work. Some benefits may be available in some countries but not in all.