Senior Administrator - Hardware Asset Management
Mexico
Job Description
Senior Administrator - Hardware Asset Management
Others, Mexico City

Job Summary

Data Center Facility Manager

Key Responsibilities:

Operations & Maintenance

Plan and coordinate the preventive and predictive maintenance on electrical and mechanical systems (UPS, generators, CRAC/CRAH units, switchgear, PDUs).

Monitor and operate Building Management Systems (BMS) and Data Center Infrastructure Management (DCIM) tools for alerts and performance optimization.

Conduct Daily/Weekly/Monthly physical site inspections, health checks, and maintain operational logs.

Incident & Emergency Response

Respond to alarms and critical alerts within agreed SLA and timelines.

Execute emergency procedures and coordinate with vendors for rapid resolution.

Compliance & Documentation

Maintain accurate records of maintenance activities, SOPs, EOPs, and MOPs.

Ensure compliance with health & safety regulations, building codes, and OEM standards.

Local Regulations and best practice standards MUST be followed within the DC.

Capacity & Lifecycle Management

Support capacity planning for power and cooling infrastructure.

Assist in lifecycle management of facility assets and participate in audits and risk assessments.

Technical Support

Troubleshoot mechanical and electrical issues using diagnostic tools (multimeters, oscilloscopes).

Coordinate installation, moves, and changes for structured cabling and IT racks.

Install the PDUs in racks and connect with power distribution as needed.

Required Skills & Competencies:

Strong knowledge of HVAC systems, electrical distribution, fire suppression, and plumbing.

Familiarity with UPS systems, generators, switchgear, and cooling technologies.

Hands-on experience with BMS/DCIM platforms and ITSM tools (e.g., ServiceNow).

Ability to interpret technical drawings and schematics.

Excellent problem-solving and communication skills.

Qualifications:

Diploma/Degree in Electrical, Mechanical, or related engineering discipline.

Work permit certificate is must to work in the Data center and high voltage environment

Certifications preferred: HVAC, Electrical Safety, or Data Center Operations.

Work Conditions:

Onsite role with 24x7 availability for emergencies.

Physical ability to perform inspections and handle equipment safely.

Performance Indicators:

SLA compliance for incident response.

Zero downtime due to facility-related issues.

Accuracy of documentation and adherence to preventive maintenance schedules. 

Key Responsibilities

DC facility management

Skill Requirements

Compliance to maintenance schedules

Other Requirements

Physical data center management

Information at a Glance

Why HCLTech?

At HCLTech, you'll supercharge your potential. You'll find your career. And you'll find your spark. All at a place that knows that helping its customers stay on top starts by putting its people first.

HCLTech is a global technology company, home to more than 226,300 people across 60 countries, delivering industry-leading capabilities centered around digital, engineering, cloud and AI, powered by a broad portfolio of technology services and products. We work with clients across all major verticals, providing industry solutions for Financial Services, Manufacturing, Life Sciences and Healthcare, Technology and Services, Telecom and Media, Retail and CPG, and Public Services. Consolidated revenues as of 12 months ending December 2025 totaled $14.5 billion.

23 Benefits At HCLTech, we believe in empowering our employees with comprehensive benefits that support their professional growth and enhance their well-being. When you sign up for a career with us, you gain access to: https://rmkcdn.successfactors.com/147eb21f/a701dca9-f32d-4fc9-9447-6.svg Industry-benchmarked compensation https://rmkcdn.successfactors.com/147eb21f/b0c54381-ddcc-4a33-9b35-9.svg Best-in-class healthcare benefits https://rmkcdn.successfactors.com/147eb21f/b73027be-7aae-4d36-a090-4.svg Personal time off https://rmkcdn.successfactors.com/147eb21f/d5b4fdfd-2e99-4e26-9878-9.svg Maternity and paternity benefits https://rmkcdn.successfactors.com/147eb21f/3d42b0fc-4652-435a-9ece-c.svg Access to skills / higher education programs/resources https://rmkcdn.successfactors.com/147eb21f/aeddeaf2-9e25-4584-ad11-d.svg Discounts on products and services via Benefit Box https://rmkcdn.successfactors.com/147eb21f/a9609a3b-2700-4b3c-9d90-a.svg Participate in CSR programs and live life with a purpose https://rmkcdn.successfactors.com/147eb21f/c6e33851-710f-4634-bd69-f.svg Opportunities to grow and advance your career Note: The benefits listed above vary depending on the nature of your employment and the country where you work. Some benefits may be available in some countries but not in all.