Senior Administrator - IT security
India
Apply now
Job Description
Senior Administrator - IT security
Lucknow, Uttar Pradesh

Job Summary

 Execute certificate lifecycle tasks (issuance, renewal, revocation) • Perform SSL certificate installation and renewal tracking • Support Microsoft PKI (ADCS) and CLM tools (AppViewX, Venafi, Keyfactor) • Handle L2 incidents and service requests via ITSM tools • Perform initial troubleshooting and escalate complex issues to L3 • Execute approved changes following CAB processes • Monitor certificate expiry alerts and system health • Maintain SOPs, runbooks, and knowledge base documentation

Key Responsibilities

The Cybersecurity Certification Management L2 resource will be responsible for day-to-day operational support of certificate lifecycle and PKI services within a managed services environment. The role focuses on SLA-driven operations, SOP adherence, and coordination with L3 and stakeholders.

Skill Requirements

 Knowledge of Microsoft PKI (ADCS) • Understanding of SSL/TLS and certificate lifecycle • Exposure to AppViewX / Venafi / Keyfactor • Experience with ITSM tools (ServiceNow preferred)

Other Requirements

4–7 years IT experience with 2–3 years in PKI or security operations Key KPIs • Timely closure of incidents and requests • Zero missed certificate renewals • SLA adherence • Reduction in repeat incidents through knowledge reuse
Apply now
Information at a Glance

Why HCLTech?

At HCLTech, you'll supercharge your potential. You'll find your career. And you'll find your spark. All at a place that knows that helping its customers stay on top starts by putting its people first.

HCLTech is a global technology company, home to more than 226,300 people across 60 countries, delivering industry-leading capabilities centered around digital, engineering, cloud and AI, powered by a broad portfolio of technology services and products. We work with clients across all major verticals, providing industry solutions for Financial Services, Manufacturing, Life Sciences and Healthcare, Technology and Services, Telecom and Media, Retail and CPG, and Public Services. Consolidated revenues as of 12 months ending December 2025 totaled $14.5 billion.
23 Benefits At HCLTech, we believe in empowering our employees with comprehensive benefits that support their professional growth and enhance their well-being. When you sign up for a career with us, you gain access to: https://rmkcdn.successfactors.com/147eb21f/a701dca9-f32d-4fc9-9447-6.svg Industry-benchmarked compensation https://rmkcdn.successfactors.com/147eb21f/b0c54381-ddcc-4a33-9b35-9.svg Best-in-class healthcare benefits https://rmkcdn.successfactors.com/147eb21f/b73027be-7aae-4d36-a090-4.svg Personal time off https://rmkcdn.successfactors.com/147eb21f/d5b4fdfd-2e99-4e26-9878-9.svg Maternity and paternity benefits https://rmkcdn.successfactors.com/147eb21f/3d42b0fc-4652-435a-9ece-c.svg Access to skills / higher education programs/resources https://rmkcdn.successfactors.com/147eb21f/aeddeaf2-9e25-4584-ad11-d.svg Discounts on products and services via Benefit Box https://rmkcdn.successfactors.com/147eb21f/a9609a3b-2700-4b3c-9d90-a.svg Participate in CSR programs and live life with a purpose https://rmkcdn.successfactors.com/147eb21f/c6e33851-710f-4634-bd69-f.svg Opportunities to grow and advance your career Note: The benefits listed above vary depending on the nature of your employment and the country where you work. Some benefits may be available in some countries but not in all.