Senior Administrator - Microsoft Exchange Servers
India
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Job Description
Senior Administrator - Microsoft Exchange Servers
Chennai, Tamil Nadu

Job Summary

1.8+ years of total expeience with minimum of 5 years of managing Exchange servers.

2. Day to day administration of L2 and esclated calls and provide resolution

3. Administration, support, maintenance and monitoring of the MS Exchange 2013/2016/2019 or latest infrastructure 
Day to day administration, support, maintenance and monitoring of the MS Exchange 2013/2016/2019 or latest infrastructure 

4. Global experince in managing large environments is necessary.

5. Shoud have worked in fast paced challenging work environment.

6. Responsible for producing RCA for the high severity issues

7. Excellent communication and verbal skills

8. Must be open for 24*7 operations.

 

Key Responsibilities

Technical Requirements

1. Strong hands on experience in complex Microsoft Exchange enterprise environment. Candidate should have experience in handling                  exchange servers 2013/2016/2019 or latest infrastructure independently

2. Experience   on Configuring and Administration of High Availbility enviornment for Exchange Services

3.  Provide administration and engineering support for all messaging related projects such implementing new system or process.

4.  Clear understanding of disaster recovery processes, mail gateway configuration and concepts.

5.  Clear understanding of mail gateway configuration and concepts.

6.  Should have indepth knowledge about exchange components/different roles.

7.   Configuration of exchange policies and Email routing

8.  Strong knowledge on Designing and Planning of Exchange Services infrastructure

9. Experience on Migration Tools like Quest Migration or any other third party tool for   Inter and Intra Exchange Organization migration for Exchange   2013/2016/2019 or latest infrastructure

10. Should have knowledge about capacity planning in distributed environment.

11. Strong understanding and experince with MS exchange 2013/2016/2019 or latest infrastructure including backup and restore procedures.

12. Experience in supporting exchange server health check and should be in position to recommend the best practices

13.  Patch and configuration management of MS Exchange.

14.   Experience in handling MS Teams

16. Strong Active Directory knowledge to resolve exchange related issues.

17. Good knowledge & experience on archiving solution Enterprise Vault, Discovery accelerator & Compliance Reporting.

18. Knowledge on Email Journaling, Symanting Mail Security on MS exchange

19. Understanding of Cisco email security appliance, clearswift secure email gateway etc

 

Skill Requirements

1. Experience on Incident and Task management tool like remedy.

2. excellent oral and written communication skill.

3. Experience in handling customer and severity cases.

4. Ability to produce RCA for major and critical cases.

5. Team handling and conflict management skills

Other Skills

1. Good experince in managing MS Teams

2. Good Knowledge on Email Journaling, Symanting Mail Security on MS exchange

3. Administration and configuration of Enterprise Vault Servers & Discovery accelerator

 

Other Requirements

Experience
4-5 Years of experience is required

Certification
1. MCP/MCTIP is necessary
2. ITIL Preferred 

Education
Bachelor Degree required 
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Information at a Glance

Why HCLTech?

At HCLTech, you'll supercharge your potential. You'll find your career. And you'll find your spark. All at a place that knows that helping its customers stay on top starts by putting its people first.

HCLTech is a global technology company, home to more than 226,300 people across 60 countries, delivering industry-leading capabilities centered around digital, engineering, cloud and AI, powered by a broad portfolio of technology services and products. We work with clients across all major verticals, providing industry solutions for Financial Services, Manufacturing, Life Sciences and Healthcare, Technology and Services, Telecom and Media, Retail and CPG, and Public Services. Consolidated revenues as of 12 months ending December 2025 totaled $14.5 billion.
23 Benefits At HCLTech, we believe in empowering our employees with comprehensive benefits that support their professional growth and enhance their well-being. When you sign up for a career with us, you gain access to: https://rmkcdn.successfactors.com/147eb21f/a701dca9-f32d-4fc9-9447-6.svg Industry-benchmarked compensation https://rmkcdn.successfactors.com/147eb21f/b0c54381-ddcc-4a33-9b35-9.svg Best-in-class healthcare benefits https://rmkcdn.successfactors.com/147eb21f/b73027be-7aae-4d36-a090-4.svg Personal time off https://rmkcdn.successfactors.com/147eb21f/d5b4fdfd-2e99-4e26-9878-9.svg Maternity and paternity benefits https://rmkcdn.successfactors.com/147eb21f/3d42b0fc-4652-435a-9ece-c.svg Access to skills / higher education programs/resources https://rmkcdn.successfactors.com/147eb21f/aeddeaf2-9e25-4584-ad11-d.svg Discounts on products and services via Benefit Box https://rmkcdn.successfactors.com/147eb21f/a9609a3b-2700-4b3c-9d90-a.svg Participate in CSR programs and live life with a purpose https://rmkcdn.successfactors.com/147eb21f/c6e33851-710f-4634-bd69-f.svg Opportunities to grow and advance your career Note: The benefits listed above vary depending on the nature of your employment and the country where you work. Some benefits may be available in some countries but not in all.