Senior Administrator - ServiceNow, IT Service Management
India
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Job Description
Senior Administrator - ServiceNow, IT Service Management
Noida, Uttar Pradesh

Job Summary

Job Title: HRSD Developer

Role Overview

We are seeking a skilled ServiceNow Developer with expertise in HR Service Delivery (HRSD) to design, develop, and implement solutions on the ServiceNow platform. The ideal candidate will work closely with HR and IT teams to deliver high-quality, scalable applications that enhance employee experience.

Key Responsibilities

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Key Responsibilities

  • Design and develop ServiceNow solutions with a focus on HRSD modules (Case Management, Lifecycle Events, Employee Center).
  • Customize and configure Service Portal, Widgets, UI Pages, and Catalog Items.
  • Develop and maintain Client Scripts, Server Scripts, Business Rules, and Flow Designer workflows.
  • Implement IntegrationHub and REST/SOAP APIs for HR integrations.
  • Collaborate with stakeholders to gather requirements and translate them into technical solutions.
  • Ensure compliance with coding standards, security policies, and best practices.
  • Support platform upgrades and troubleshoot HRSD-related issues.

Skill Requirements

Required Skills & Qualifications

  • 4+ years of ServiceNow Administration / Development experience.
  • Strong knowledge of HRSD applications and related processes.
  • Proficiency in JavaScript, Glide API, and ServiceNow scripting.
  • Experience with Scoped Applications, ACLs, and Data Model.
  • Familiarity with Service Portal and Employee Center.
  • Understanding of HR workflows and lifecycle events.
  • Excellent problem-solving and communication skills.

Other Requirements

Preferred Qualifications

  • ServiceNow Certified Application Developer (CAD).
  • ServiceNow HRSD Implementation Specialist certification.
  • Experience with IntegrationHub, Flow Designer, and Performance Analytics.

 

Education

Bachelor’s degree in Computer Science, Information Technology, or related field.
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Information at a Glance

Why HCLTech?

At HCLTech, you'll supercharge your potential. You'll find your career. And you'll find your spark. All at a place that knows that helping its customers stay on top starts by putting its people first.

HCLTech is a global technology company, home to more than 226,300 people across 60 countries, delivering industry-leading capabilities centered around digital, engineering, cloud and AI, powered by a broad portfolio of technology services and products. We work with clients across all major verticals, providing industry solutions for Financial Services, Manufacturing, Life Sciences and Healthcare, Technology and Services, Telecom and Media, Retail and CPG, and Public Services. Consolidated revenues as of 12 months ending December 2025 totaled $14.5 billion.
23 Benefits At HCLTech, we believe in empowering our employees with comprehensive benefits that support their professional growth and enhance their well-being. When you sign up for a career with us, you gain access to: https://rmkcdn.successfactors.com/147eb21f/a701dca9-f32d-4fc9-9447-6.svg Industry-benchmarked compensation https://rmkcdn.successfactors.com/147eb21f/b0c54381-ddcc-4a33-9b35-9.svg Best-in-class healthcare benefits https://rmkcdn.successfactors.com/147eb21f/b73027be-7aae-4d36-a090-4.svg Personal time off https://rmkcdn.successfactors.com/147eb21f/d5b4fdfd-2e99-4e26-9878-9.svg Maternity and paternity benefits https://rmkcdn.successfactors.com/147eb21f/3d42b0fc-4652-435a-9ece-c.svg Access to skills / higher education programs/resources https://rmkcdn.successfactors.com/147eb21f/aeddeaf2-9e25-4584-ad11-d.svg Discounts on products and services via Benefit Box https://rmkcdn.successfactors.com/147eb21f/a9609a3b-2700-4b3c-9d90-a.svg Participate in CSR programs and live life with a purpose https://rmkcdn.successfactors.com/147eb21f/c6e33851-710f-4634-bd69-f.svg Opportunities to grow and advance your career Note: The benefits listed above vary depending on the nature of your employment and the country where you work. Some benefits may be available in some countries but not in all.