Senior Administrator - Hardware Asset Management
India
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Job Description
Senior Administrator - Hardware Asset Management
Bengaluru, Karnataka

Job Summary

ServiceNow ITAM BSA Key Responsibilities • Gather and analyze ITAM requirements from business and technical stakeholders. • Define functional requirements and optimize asset lifecycle processes. • Support HAM/SAM, license compliance, approvals, workflows, and automation. • Ensure alignment across ITAM, CMDB, discovery, and reconciliation. • Partner with developers to deliver scalable, standards-based solutions. • Support UAT, release readiness, and deployment activities. • Maintain functional documentation, process flows, and asset KPIs. Required Skills • 7–10 years of experience in ITAM and ServiceNow. • Strong knowledge of HAM, SAM, asset lifecycle management, and CMDB. • Experience with ServiceNow ITAM modules, Service Catalog, workflows, and documentation. • Understanding of license compliance, audits, and data models. • Strong analytical, communication, and stakeholder management skills. Preferred Qualifications • ServiceNow CSA and ITAM certifications such as CIS-SAM or CIS-HAM. • ITIL v4 certification. • Experience with Microsoft tools, discovery, and asset integrations.

Key Responsibilities

ServiceNow ITAM BSA Key Responsibilities • Gather and analyze ITAM requirements from business and technical stakeholders. • Define functional requirements and optimize asset lifecycle processes. • Support HAM/SAM, license compliance, approvals, workflows, and automation. • Ensure alignment across ITAM, CMDB, discovery, and reconciliation. • Partner with developers to deliver scalable, standards-based solutions. • Support UAT, release readiness, and deployment activities. • Maintain functional documentation, process flows, and asset KPIs. Required Skills • 7–10 years of experience in ITAM and ServiceNow. • Strong knowledge of HAM, SAM, asset lifecycle management, and CMDB. • Experience with ServiceNow ITAM modules, Service Catalog, workflows, and documentation. • Understanding of license compliance, audits, and data models. • Strong analytical, communication, and stakeholder management skills. Preferred Qualifications • ServiceNow CSA and ITAM certifications such as CIS-SAM or CIS-HAM. • ITIL v4 certification. • Experience with Microsoft tools, discovery, and asset integrations.

Skill Requirements

ServiceNow ITAM BSA Key Responsibilities • Gather and analyze ITAM requirements from business and technical stakeholders. • Define functional requirements and optimize asset lifecycle processes. • Support HAM/SAM, license compliance, approvals, workflows, and automation. • Ensure alignment across ITAM, CMDB, discovery, and reconciliation. • Partner with developers to deliver scalable, standards-based solutions. • Support UAT, release readiness, and deployment activities. • Maintain functional documentation, process flows, and asset KPIs. Required Skills • 7–10 years of experience in ITAM and ServiceNow. • Strong knowledge of HAM, SAM, asset lifecycle management, and CMDB. • Experience with ServiceNow ITAM modules, Service Catalog, workflows, and documentation. • Understanding of license compliance, audits, and data models. • Strong analytical, communication, and stakeholder management skills. Preferred Qualifications • ServiceNow CSA and ITAM certifications such as CIS-SAM or CIS-HAM. • ITIL v4 certification. • Experience with Microsoft tools, discovery, and asset integrations.

Other Requirements

ServiceNow ITAM BSA Key Responsibilities • Gather and analyze ITAM requirements from business and technical stakeholders. • Define functional requirements and optimize asset lifecycle processes. • Support HAM/SAM, license compliance, approvals, workflows, and automation. • Ensure alignment across ITAM, CMDB, discovery, and reconciliation. • Partner with developers to deliver scalable, standards-based solutions. • Support UAT, release readiness, and deployment activities. • Maintain functional documentation, process flows, and asset KPIs. Required Skills • 7–10 years of experience in ITAM and ServiceNow. • Strong knowledge of HAM, SAM, asset lifecycle management, and CMDB. • Experience with ServiceNow ITAM modules, Service Catalog, workflows, and documentation. • Understanding of license compliance, audits, and data models. • Strong analytical, communication, and stakeholder management skills. Preferred Qualifications • ServiceNow CSA and ITAM certifications such as CIS-SAM or CIS-HAM. • ITIL v4 certification. • Experience with Microsoft tools, discovery, and asset integrations.
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Information at a Glance

Why HCLTech?

At HCLTech, you'll supercharge your potential. You'll find your career. And you'll find your spark. All at a place that knows that helping its customers stay on top starts by putting its people first.

HCLTech is a global technology company, home to more than 226,300 people across 60 countries, delivering industry-leading capabilities centered around digital, engineering, cloud and AI, powered by a broad portfolio of technology services and products. We work with clients across all major verticals, providing industry solutions for Financial Services, Manufacturing, Life Sciences and Healthcare, Technology and Services, Telecom and Media, Retail and CPG, and Public Services. Consolidated revenues as of 12 months ending December 2025 totaled $14.5 billion.
23 Benefits At HCLTech, we believe in empowering our employees with comprehensive benefits that support their professional growth and enhance their well-being. When you sign up for a career with us, you gain access to: https://rmkcdn.successfactors.com/147eb21f/a701dca9-f32d-4fc9-9447-6.svg Industry-benchmarked compensation https://rmkcdn.successfactors.com/147eb21f/b0c54381-ddcc-4a33-9b35-9.svg Best-in-class healthcare benefits https://rmkcdn.successfactors.com/147eb21f/b73027be-7aae-4d36-a090-4.svg Personal time off https://rmkcdn.successfactors.com/147eb21f/d5b4fdfd-2e99-4e26-9878-9.svg Maternity and paternity benefits https://rmkcdn.successfactors.com/147eb21f/3d42b0fc-4652-435a-9ece-c.svg Access to skills / higher education programs/resources https://rmkcdn.successfactors.com/147eb21f/aeddeaf2-9e25-4584-ad11-d.svg Discounts on products and services via Benefit Box https://rmkcdn.successfactors.com/147eb21f/a9609a3b-2700-4b3c-9d90-a.svg Participate in CSR programs and live life with a purpose https://rmkcdn.successfactors.com/147eb21f/c6e33851-710f-4634-bd69-f.svg Opportunities to grow and advance your career Note: The benefits listed above vary depending on the nature of your employment and the country where you work. Some benefits may be available in some countries but not in all.